SIMPLE MobileReviews of simplemobile.com

Bad service don’t go wirh this. Company. They keep your money and if you transfer your phone they keep your phone number too. Totally scam.

Used to be a good company. Verizon bought it and you knowthe rest of the story.

This company is complete garbage. I had their service for 3 years and they refused to unlock my phone.

My phone was stolen and I had to pay to activate my phone before I could report it stolen to simple mobile I had to buy service and a new phone I would like simple mobile to reimburse me

Call center is in Asia. Workers speak very poor English, and if you ask for a Supervisor you get an excuse and hung up on. I got an email shipping confirmation for something I did not buy. The operator refused to tell me what card paid for it, how it happened or why. (JUST IGNORE IT HE SAID) I asked for a manager and was told he can't do that because they are trained to handle anything and hung up. I called back and asked for a supervisor, got and excuse and was immediately hung up on.

Simple Mobile is an outlaw operation that will not provide you with your Transfer Pin Number if you decide to get a different phone service and keeping your same phone number. These criminals went one step further and placed a filter on my new phone which prevented me from making calls to a landline. Congress needs to step in and stop these bandits who have the worst customer service that I've ever experienced.

Real poor customer service. Most don't speak English or understand it. I bought a phone from Walmart tried to activate it on the website. It keep coming back wrong SIM card. I then called there half ass customer service department. He tried it twice and said I bought the wrong SIM card. I told him lts the one that came with the phone. He then told me I was lying. I told him then they should send me one that will work in the phone at there cost. He then called me a liar again and said that this is not one of there phones. Good way to get rid of customers. I will never have any dealings with simply mobile -straight talk- or as far as that goes Verizon in the future. If that is the way they treat people they won't get me money.

Piece of trash I refilled my freaking hotspot only for it to not work I've done everything I've reset it I reset my phone etc So now I'm just out of my money and can't use Wi-Fi until my actual Wi-Fi gets installed.....