Simple Mobile is a prepaid mobile virtual network operator headquartered in Miami, Florida, in the United States and became a subsidiary of America Móvil after it was acquired in June 2012.
SIMPLE Mobile (simplemobile.com) has 522 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Computers & Phones · Irvine, California
Excellent
Computers & Phones · SAN DIEGO, California
Excellent
Computers & Phones · Oakdale, California
Excellent
Computers & Phones · Burbank, California
Excellent
522 approved reviews, newest moderated first
Kaliah
They don’t care about their customers. After years of paying for this service faithfully we fell on hard times. Asked for a grace period or extension and the said no way. Told them I’m unhappy with their customer service and I will be switching companies and they said ok. They don’t even care if they lose customers. Good riddance to this simple company!!
Yas
the heck is with this phone service. you can never get help with what you call for. t while you still on the phone with them the call keeps dropping . i kept calling over and over calls keeps cutting off and they will not even call back really sucks .the worst phone company ever. losers 👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎
Hysmys
One star is too much for this company, if there ws any less than a 0 i wouldnt hesitate to rate it -. absolutely not recommended, i dont understand how come they giving authorities to companies out of the us to ran business on the territory just to robe and scam clients . Please save your money , privacies and headache, its not worth the couple $ you saving. DO NOT do business with SIMPLE MOBILE
Tameka H.
Run and don’t look back the worse phone company paid paid didn’t turn my service back on then when o tried to call and ask for a supervisor phone keep on hanging up when I tried to get account to switch service of curse got disconnected… horrible and inconsiderate
Charles G.
The worst phone company ever, with the most rude customer service rep. On planet.earth. The often refer to hanging up when they have.trouble answering questions. They sent me a new sim card as they.are merging with Verizon. The.sim card wasn't working on my phone and.noone. could help. Later I was told to buy a sim card. I did and that did not solve the problem. I found out from my local phone.retailer that it is a constant problem with all former.simple mobile customers trying to make the.switch to Verizon. Noone warns you you may need a new device. My phone is relatively new and I didn't plan to buy a new one any soon.
Sefton G.
Purchased this in New York to work with a Samsung A13. Tried to remove the silver foil to reveal the pin but the first 3 numbers rubbed off completely. Thought I would try to cycle through the 999 possible combinations to register the card but then their system wouldn’t recognise the 2 IEMI numbers in my Samsung phone so completely wasted $30. Useless.
Ron S.
Customer service is beyond despicable. You will 100% guaranteed become frustrated with the lack of customer service. Worst in history
zeynullah G.
Joan you are the one of the worst customer service representatives I had Simple Mobile after Verizon