user
I bought a phone from here and I spent…
I bought a phone from here and I spent 2 hours on the phone with him. There customer service is trash. Don't waste your money here.
Simple Mobile is a prepaid mobile virtual network operator headquartered in Miami, Florida, in the United States and became a subsidiary of America Móvil after it was acquired in June 2012.
SIMPLE Mobile (simplemobile.com) has 522 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Computers & Phones · Irvine, California
Excellent

Computers & Phones · SAN DIEGO, California
Excellent

Computers & Phones · Oakdale, California
Excellent

Computers & Phones · Burbank, California
Excellent
522 approved reviews, newest moderated first
user
I bought a phone from here and I spent 2 hours on the phone with him. There customer service is trash. Don't waste your money here.
Jason
Tried activating my phone service only for me to have to call the company, spent an hour and a half getting help only for one of the workers, john i think his name was to tell me that i "switched my phone number" on the phone im activating when i didnt. Wasted 25 dollars to be able to make calls and texts.
Simple Mobile is G.
At first the service was regular but in the last two years it got worse, I spent a year and a half calling customer service 2 times a month, one to have one of the three lines on the family plan reconnected because every month they left someone disconnected and The second call to get my money back because they were overcharging me, the same thing all the time, the last time they didn't even give me my money back and I had to open a case with my bank. I switched to Helium Mobile which pays me to use the service, $80 a month for each line, for three lines, do the math... What more can I ask for? Here I leave the referral and you will receive money for using AT8790V .Simple Mobile Never again!!
OP
Such a horrible Service. Their customer service is trash and their coverage is more trash. They have wasted my money and didn't provide any refund for the service that I never used. Wasted so much of my time. Just horrible, stay away!
Wenc M.
The worst services ever, in the entire world there are not as bad services as this company. Refilling the services means that you have to pay through thirds which means more expensive. This type of company must be removed from the communication system, it is nothing but garbage.
Steve W.
I've put up with simply moble for the past couple years They recently sent me a verizon sim card so I though service may improve for me No such luck it can't be match to my phone for some reason I've spoken to customer service got no where other than transfered Now I'm off to find another provider for both our lines
Mitsy Ann S.
We don't even have this mobile service and keep getting autowithdrawls out of our checking. Noone there seems to be able to explain it. $69/month! We had to completely shut down our bank account just to get it to stop! This company is ridiculous!
Peter W.
I’ve seen everyone issue something about bad experiences and I like Simple Mobile, we’re not patient enough this days, something happened and we are expecting to have it fixed in a second. Every company has some sort of issues, and I’m sure you experienced that too. And Reception is good at least for me. Good service for a small money. I am happy with them. And I with them for good some years.