Simple Mobile is a prepaid mobile virtual network operator headquartered in Miami, Florida, in the United States and became a subsidiary of America Móvil after it was acquired in June 2012.
SIMPLE Mobile (simplemobile.com) has 522 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Computers & Phones · Irvine, California
Excellent
Computers & Phones · SAN DIEGO, California
Excellent
Computers & Phones · Oakdale, California
Excellent
Computers & Phones · Burbank, California
Excellent
522 approved reviews, newest moderated first
Michael S.
I've had simple mobile for quit a few years now and the reception gets worse and worse as time goes on. Now I can't get service in my own place in the suburbs. Constantly am losing service all the time.
Chaf
Staff is not trained to handle tech issues very good terrible in fact... Other country service can't communicate well enough and always talk over you just like the Indian scammer sound (ironic?). Either stay da heck away!
Alex
Scam, very bad network and data , everything this company has done is wrong 😑 or bad . What a waste of money 💰. I recommend not to get this service.
Abdivlog
Worst customer service ever. Simple mobile just mess
C. O.
This has to be the dubmbest phone service around. And no wonder its affilliated with the infamous DISHONEST bait and switch kings T-MOBILE. There is nothing simple about it except simply dumb.The app is hard to use! No payment methods found. There is a button for everything but a renewal of monthly payment. Customer service is based somewhere that you hear roosters crow in the background and rep. was totally lost about payment but the rep. needed all card info. Uh. Not gonna do. Simple Mobile's anthem should be circus music because its been carnavilized in all areas of service competency and decency.
Lindsey
Worst phone and customer service. Deactivated my phone and won’t work with me because I don’t know a code I never had to use. Had them for 6 years and no one will help. Go elsewhere!
Lode L.
I wish I could give a zero star to that company. I've been with them for many many years and never was the service as bad as after they got bought by Verizon. Customer support absolutely sucks and getting to talk to a LIVE person is impossible. DO NOT USE this company for your phone service; YOU WILL REGRET IT! Read the reviews here, they are all around just bad. Proof positive this company doesn't care about its users.
Om Y.
I am extremely displeased with this firm, particularly with a staffer named Romene, badge number 510440, who displayed a complete lack of professionalism. I was denied the opportunity to speak with a supervisor about receiving a refund for a plan I hadn't used and that had been switched to another one. As a result, I ended up paying for two plans, one of which I never utilized. Such a disappointing experience has led me to consider moving my three lines of service to another provider.