Similarweb Reviews | Read Customer Reviews of similarweb.com

Similarweb Reviews | Read Customer Reviews of similarweb.com

Similarweb reviews

807 approved reviews, newest moderated first

Jonathan F.
Jan 1, 2026
Black-listable data collection
In my book, they use Black-listable tactics for collecting data before delivering any value. Same services can be bought elsewhere without these tactics.
Response from SimilarwebJan 15, 2026
Hi Jonathan, Thank you for sharing your perspective. Similarweb collects data from a variety of sources, including public information, Data directly measured through first party analytics, anonymized traffic from millions of devices, and partnerships, to provide timely and comprehensive market insights. Our goal is always to deliver value through accurate estimations and actionable trends, while respecting privacy and compliance standards. We appreciate your feedback and take all concerns seriously as we continue to improve our services. Best, the Similarweb team
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fishhhhhh
Dec 29, 2025
Trial experience
I tried the 7-day trial for this marketing tool. The product itself seems pretty good, even though the trial version was quite limited in features and daily search time. However the sales team was way too pushy...After I canceled and told them I decided not to proceed, they kept bombarding me with follow-up emails and phone calls, even after I explained my reasons. It got really frustrating! Overall, it’s a decent product that's worth trying at least, but the aggressive sales tactics really put me off.
Response from SimilarwebJan 15, 2026
Hi there, Thank you for sharing your feedback. We’re glad to hear you found value in the product, and we sincerely apologize for the frustration caused by our follow-ups. Your experience has been forwarded to the relevant teams so we can review our processes and ensure a smoother experience for all users. We truly appreciate you taking the time to share your thoughts. Best regards, The Similarweb Team
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GNcrypto
Dec 26, 2025
Terrible Support
Support from this service leaves much to be desired. We contacted their support team three times and never received a single response. Several weeks have already passed. We also tried reaching out to their AI chatbot, but it simply advised us to contact support—which, as mentioned, does not respond. The issue we are unable to resolve makes it impossible to use the service at all. It’s very disappointing that support is not helping to move the issue toward a solution.
Response from SimilarwebJan 15, 2026
Hi there, We’re sorry to hear about your experience and appreciate you bringing this to our attention. We’ve forwarded your concerns to the relevant teams, who should have already reached out to address the issue. If your concern hasn’t yet been resolved, please let us know and we’ll be happy to follow up. Best regards, The Similarweb Team
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smm B.
Dec 8, 2025
waste of time
waste of time
Response from SimilarwebJan 15, 2026
Hi there, Thank you for sharing your review. Would you mind providing a bit more detail? We’d like to forward your feedback to the relevant teams to ensure it’s addressed. Best regards, The Similarweb Team
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Paul W.
Dec 7, 2025
Just wasted 15min of my life being…
Just wasted 15min of my life being reeled in my you form. Completely miss leading! Avoid this company with a barge pole
Response from SimilarwebJan 15, 2026
Hi Paul, Thank you for sharing your review. Would you mind providing a bit more detail? We’d like to forward your feedback to the relevant teams to ensure it’s addressed. Best regards, The Similarweb Team
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Mark O.
Dec 5, 2025
This app is a POS they non stop spam my…
This app is a POS they non stop spam my email and when i try to delete my account with them it says i dont even have one and the person sending emails from this stupid company is someone different every time so even if i block them i just keep on getting these stupid worthless emails, most pea brained comapany ever. DO NOT SIGN UP
Response from SimilarwebJan 15, 2026
Hi Mark, Thank you for sharing your feedback. We sincerely apologize for the frustration caused by our follow-ups. Your experience has been forwarded to the relevant teams so we can review our processes and ensure a smoother experience for all users. We truly appreciate you taking the time to share your thoughts. Best regards, The Similarweb Team
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Roberts S.
Dec 5, 2025
Need a refund / Got charged after trial
Need a refund / Got charged after trial ---- I did get a free trial couple weeks ago, but I didn't use the product and I think I canceled the trial at that time, but maybe due to some error it didnt cancel i am not sure. I got sick recently and went to hospital, just today checked out and went to my bank account to see that I have a huge charge of 240$ for subscription. That's my last money right now to be honest, and I have never touched Similarweb and won't use it. I havent activated or used anything, so please terminate my account and refund the money. You probably can check that I havent used anything or logged once in this timeframe... Thank you
Response from SimilarwebJan 15, 2026
Hi Roberts, We’re sorry to hear about your experience and appreciate you bringing this to our attention. We’ve forwarded your concerns to the relevant teams, who should have already reached out to address the issue. If your concern hasn’t yet been resolved, please let us know and we’ll be happy to follow up. Best regards, The Similarweb Team
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emmo1210
Dec 3, 2025
Ask you many questions beofre advising…
Ask you many questions beofre advising that it is subscription only. Total time wasters
Response from SimilarwebJan 15, 2026
Hi there, Thank you for sharing your review. Would you mind providing a bit more detail? We’d like to forward your feedback to the relevant teams to ensure it’s addressed. Best regards, The Similarweb Team
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