SimilarwebReviews of similarweb.com

Based on what I saw in their Youtube Ads which says you could try to see your competitors and your website anlysis, I went to check but it prompted me to answer 9 questions and gets as much information it can take. At the end it requested for a credit card information. Not good.

I didn't check Trustpilot before going on to this site... WRONG... my bad... I just wanted to see what it is, but before I got any idea, it started asking me a lot of questions about my company, title, size, etc., until it prompted me to give my phone number.... So easy to spot that this is the exact time they lost my trust. Good day to you Similarweb. I know you now, and obviously will never return. Option spilled.

Need a refund / Got charged after trial ---- I did get a free trial couple weeks ago, but I didn't use the product and I think I canceled the trial at that time, but maybe due to some error it didnt cancel i am not sure. I got sick recently and went to hospital, just today checked out and went to my bank account to see that I have a huge charge of 240$ for subscription. That's my last money right now to be honest, and I have never touched Similarweb and won't use it. I havent activated or used anything, so please terminate my account and refund the money. You probably can check that I havent used anything or logged once in this timeframe... Thank you

I appreciate the valuable insights into competitors’ statistics, though I’ve noticed occasional data spikes that didn’t match real traffic trends (e.g., an alert about a 150% increase when Google Analytics and Matomo showed normal levels). However, for a relatively expensive plan, only basic features are included. Every extra function — even essentials like Looker Studio integration — costs extra, and there’s no clear information on pricing or conditions for adding these features. More transparency and a more inclusive pricing structure would make the platform far more valuable.

Very expensive price but not much personal assistance or customization. Similarweb not meeting our expectations

The access is frustrating because I don't know what is included in my package and what is not. I don't know until I click on something and it says "For an additional $300 a month..." Things should be grayed out so I'm not spending extra time randomly clicking around to find the info I want. Bookmarking report views would be helpful so I don't have to remember how I found information month-to-month or quarter-to-quarter. Flexible dates would also be appreciated. It's very limited.

Contacts information is not so good

A ferramenta era excelente, mas as recentes atualizações para forçar o uso dos planos pagos, acabaram matando uso gratuito. Atualmente não é possível visualizar nem mesmo 2 meses de dados gratuitamente. O custo em 99 dólares mensais pode até parecer baixo, mas em países com moeda fraca como Brasil, seu uso fica proibitivo em pequenas empresas. Pois este valor se torna facilmente 700,00 com impostos Completamente inviável... Infelizmente encerro meu uso depois de anos.