Madison M.
Trustworthy, Communicative Company
I am rating 5 stars because this is a TRUSTWORTHY company. We needed to do a return and they made sure we got our reimbursement promptly, and were highly communicative throughout the process.
Sihoo Ergonomic Chairs | Sit Well, Think Better.Sihoo produces cutting-edge ergonomic chairs designed to enhance your well-being, boost your productivity at work, and unleash your creative potential.
Sihoooffice (sihoooffice.com) has 639 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Madison M.
I am rating 5 stars because this is a TRUSTWORTHY company. We needed to do a return and they made sure we got our reimbursement promptly, and were highly communicative throughout the process.
S W.
I bought a SIHOO Doro C300 Ergonomic Office Chair from Amazon UK. It was really good quality and easy to build but I noticed a problem with mine. Their after-sales could not have been more helpful. Not only were they very quick to offer a solution but everything was sorted out in a few day remotely. I don't really understand why there are a number of low star reviews here. My experience has been second to none and my company would happily buy from them again.
Allen H.
When purchasing my Sihoo Doro C300, their customer service team provider prompt and professional assistance for me.
Bertram L.
The Sihoo M57 ergonomic office chair has become an indispensable part of my workspace. Its sleek design seamlessly blends with any decor, while its ergonomic features provide unparalleled comfort during long hours at the desk. The breathable mesh back keeps me cool and comfortable throughout the day.
Richard F.
I recently reached out to Sihoo's after-sales service team for assistance with a minor issue I encountered with my purchase. They responded promptly and handled my concern with the utmost professionalism. Their knowledgeable representatives provided clear instructions to resolve the issue quickly and troubleshooting steps.
John W.
I can't believe the quality I got for the price with the Sihoo M102! This chair is an absolute steal. It's comfortable, ergonomic, and the adjustments are so easy to make. I've spent double on chairs that didn't even come close to the comfort level of this one.
tonyg
I bought the SIHOO Doro C300 Ergonomic Office Chair in late November 2023. It came very well packaged and was easy to assemble. Once in use I found it very comfortable and I was impressed with the solidity of the chair. Unfortunately, in February I found the left arm had failed at the joint of the arm rest and contacted Sihoo to see what they could do. I received a prompt response requesting further information about the failure, which I answered with a short video to show the problem. They immediately came back with a promise to replace the whole arm, which I received a few days later. Replacement was easy, requiring 2 bolts to be unscrewed and re-fixed. During this period I also queried an issue I had when I first got the chair - the chair lift movement was a little restricted and did not work well with my rise and fall desk. I had to maintain the desk at its lowest level and the chair at its highest. The answer was a suggestion to find a replacement gas lift that met my requirements and that they would put £25 towards the replacement. After careful measurement I found a replacement gas lift for £21 and ordered it. I had a refund of this almost by return. When I came to fit the new gas lift I found the original was fully stuck in the chair feet 'spider'. I tried a pipe wrench and a sledge hammer but could not remove it. Sihoo sent me a replacement 'spider' and I refitted the chair feet and the new gas lift - took me under an hour to complete. Now the chair is working fine and I have movement on both the chair and the desk to be able to find a comfortable position. During this experience Sihoo answered all my emails promptly and gave every assistance. The whole issue was cleared within half a month, including the deliveries. I have been very pleased with there response I received from them.
Germinal
Expédition rapide et produit qui semble qualitatif aux vues du ressenti général des matériaux lors du montage. Très confortable aux premiers essais. La livraison pour ma part a été très rapide (fauteuil commandé le 21 et reçu le 26 au matin). J'étais un peu craintif vues les expériences de certains utilisateur mais je peux témoigner que ça c'est super bien passé pour moi. Le SAV a été également très réactif. Je recommande.