SihooofficeReviews of sihoooffice.com

J’ai commandé une chaise récemment chez Sihoo, pour l’instant j’en suis ravi, le service client est au top, et la livraison s’est effectué rapidement, je recommande

I purchased the S300 model and it was a decent chair until the seat cushion started detaching from the sides less than 3 months later. I contacted support and was told the seat cushion was not available but was able to be sent a replacement chair. Hopefully the replacement chair will last longer. I would give the chair itself 3 stars, however, my positive experience with customer support is the reason for the 4 star rating. The representative was quick to respond and addressed my issue appropriately.

Grincement permanent du siège très désagréable dés que l'on bouge . Impossible de l'arrêter malgré démontage et graissage à plusieurs reprises

Ordered a chair almost 2 weeks ago and still haven't received any updates regarding it's delivery. Attempted to use the Order Tracking page on their website and the submission button isn't fuctioning. Same thing for the Contact Us contact form - once you click to submit it just stays loading with no actual submission. Considering recent reviews and the responses to them claiming there are logistics issues, it's very poor customer service to not have open channels of communication (not to mention that it makes it seem deliberate to avoid an influx of complaints). Edit: have since been contacted by Sihoo and offered a 10EUR refund for the delay but without a clear timeline of when the order will be delivered Edit: Chair arrived in good conditions within a week of the email and the refund, the support through email was consistent

J'ai acheté la S100, reçu dans les délais indiqués, la chaise est solide et plutôt confortable, finalement j'ai tout de même décidé de la renvoyer car pas idéal pour ma morphologie, le retour est un peu laborieux mais j'ai bien été remboursé en intégralité, j'ai été accompagné par l'équipe de support tout le long.

The experience was nice, i got the m57. The prices are fair for the quality and the customer support is good. I gave it a 4 star because there was a delay in the shipment.

Doro S300 is the ideal product with good quality and fast delivery.

I'm writing to praise my Sihoo M18 ergonomic office chair and the exceptional customer service received. We'd been searching for a replacement ergo chair for my work-at-home wife and the ads for the Sihoo chairs really impressed me. I convinced my wife that the M57 chair was the way to go and ordered it. Upon arrival and unboxing, I was greatly impressed with the quality, the features and the great value on the product from the excellent price. Once assembled, I realized that the height was nearly three inches too short for her to comfortably access her desktop and keyboard. I realized that I'd chosen the wrong chair, as I missed that the model stated that it was for Sedimentary Lifestyle, (Sihoo M57 Full Mesh Breathable Office Chair for Sedentary Lifestyle) instead of the Sihoo M18 Classic Office Chair With Triple Spinal Relief. Which had over three thousand 4 and 3/4 star reviews. Once I confirmed our desire to swap the chairs, I carefully disassembled, packaged and shipped back the M57 chair. Once it was received back, confirmed no damage, they shipped out the new chair. In a few days, I received the M18 chair, assembled it and finally realized what a great product the Sihoo chairs are. At the end, I want to praise Remi with the support team for his professionalism and assistance in getting us the right chair. We're now researching electric, stand-up desks and giving careful consideration to a Sihoo version.