Joerg L.
Top Service und Kundenbetreuung
Top Service und Kundenbetreuung, ich hatte schon wesentlich teurere Bürostühle die nicht so Wertig waren. Ich empfehle die Stühle sehr!
Sihoo Ergonomic Chairs | Sit Well, Think Better.Sihoo produces cutting-edge ergonomic chairs designed to enhance your well-being, boost your productivity at work, and unleash your creative potential.
Sihoooffice (sihoooffice.com) has 639 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Joerg L.
Top Service und Kundenbetreuung, ich hatte schon wesentlich teurere Bürostühle die nicht so Wertig waren. Ich empfehle die Stühle sehr!
Aidar Z.
I purchased a Sihoo Doro C300 chair two years ago. Unfortunately, one part of the backrest broke. It was made of low-quality material. I immediately contacted customer support, and they offered to glue the part myself and promised to send a new backrest. Due to logistical issues, the backrest was delayed, and they kindly offered me 15 euros in compensation, which I immediately accepted. A month later, I contacted customer support again, and they explained that the entire batch of spare parts was delayed, so they promised to send a new chair. A week later, I received the latest chair, and I can confidently say that the company continually improves its products. The new chair was from a new revision and no longer contained the weak parts in the backrest. The fabric materials have been slightly modified, and the seat is slightly more comfortable. Keep up the good work, Sihoo.
Andreas S.
Wir haben insgesamt vier Bürostühle erworben. Schnelle Lieferung. Einfache Montage. Gute Qualität. Sehr freundlicher und kooperativer Service. Die mit Netz bespannten Stühle verhindern das unangenehme schwitzen und kleben im Sommer.
Stephan R.
Ich kann nur 5 Sterne vergeben, ich habe mir den Doro C300 Ergonomischer Bürostuhl gekauft und bin sehr zufrieden damit. Insbesondere die flexible Anpassbare Lendenwirbelstütze ist top. Die anderen schlechten Rezessionen kann ich nicht teilen, bei mir kam der Stuhl pünktlich.
Vittorio G.
the chair is good value for the price, I have paid € 289 for the Doro-C300 in November 2023. - Chair: it is very comfortable, not like the most expensive competitors, but very close and with half the half of the price. After 22 months of usage an important piece broke. - Customer support: the object has 5 years of warranty, they resolved me the problem as quickly as possible. REPLIES: 1.Warranty length This is what your website states: "What is the product warranty period and what does it cover? The standard warranty period is 3 years, while the Doro series products (like the S300 and C300) have a 5-year warranty. If you need to replace any parts within 3 years, we will send them to you for free." Said that, I assume the warranty is 5 years.
Response from SihooofficeOct 22, 2025
Dear Vittorio, Thank you so much for taking the time to leave such detailed and honest feedback. We truly appreciate your praise, but we also owe you a clear explanation—because two key points in your review don’t quite match our policy or current stock. To avoid any further confusion, we’d like to set the record straight and apologize. 1.Warranty length You mentioned a “5-year warranty.” Our official warranty is 3 years from the date of purchase ( from Nov 2023 in your case), which was stated in our return policy page. Rest assured, within those 3 years we will still cover any non-human defect free of charge. We will determine whether the issue can be resolved by replacing spare parts. We will consider replacing the entire chair if necessary. To avoid any misunderstandings, I believe it is necessary to clarify. Due to your unique situation and the fact that the spare parts were out of stock, we requested a replacement chair for you. And we're glad to hear that you're satisfied with it. 2.Old vs. new plastic parts Starting in 2024 we switched the critical material component to a stronger, upgraded material. Today both spare parts and complete chairs ship with this new material. Please feel free to use it. During the remaining warranty period, you can contact us for assistance for any issues. We’re using your review as a training case to tighten up our wording and to keep improving the product. Thanks again for holding us to a high standard. Producing products with high cost performance is our goal; giving you hassle-free support after 22 months is our responsibility. If there’s anything else we can do, let us know and we’ll make it right. Wishing you comfortable sitting and a great day! Sincerely, Sihoo Customer Service Team
Alenmenu
I’ve had my C300 for about two years and it’s been fantastic—super comfortable for my long daily use. A part of the backrest broke, so I contacted customer service. They immediately arranged a replacement chair, which I honestly didn’t expect. Such kindness and efficiency deserve a big thank-you. Great job, Sihoo!
Kuo Y.
I’m from Canada and originally purchased my Sihoo chair through a local dealer, which unfortunately went out of business. Later, the backrest of my chair broke, so I reached out directly to Sihoo’s official customer service. Their team was incredibly responsive and helpful. Even though the replacement parts were delayed due to shipping issues, they went above and beyond by sending me a brand new chair instead! I’m truly impressed by both the comfort of the chair and the professionalism of their customer support. I’ll definitely choose Sihoo again in the future. Highly recommended!
Filip F.
Had an issue with my chair,SIHOO support helped me with swiftness and kindness, sent me replacement parts and they arrived in only 3 days.