Irfan
Fantastic Customer Service Experience
The customer service I have received from Sihoo has been second to none. The communication has been timely and when I (through my own mistake) faced an issue, they quickly helped out.
Sihoo Ergonomic Chairs | Sit Well, Think Better.Sihoo produces cutting-edge ergonomic chairs designed to enhance your well-being, boost your productivity at work, and unleash your creative potential.
Sihoooffice (sihoooffice.com) has 639 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Irfan
The customer service I have received from Sihoo has been second to none. The communication has been timely and when I (through my own mistake) faced an issue, they quickly helped out.
Chloe
great chair and great customer service, they responded quickly and gave resolution that meet my satisfaction. Definitely recommend
Michael
Commande d'un siege ergonomique Doro S300 qui est d'une qualité exceptionnelle. J'ai demandé une information par mail à Sihoo et ils m'ont répondu dans la journée. La livraison a été effectuée au bout de 3 jours.
Henning S.
Great customer support. A recent delivery issue was handled professionally. When my package went missing, the team promptly sent a replacement without lengthy back-and-forth. That level of responsiveness and care is rare—and truly appreciated. You turned a potential frustration into a positive experience. Just thanks.
Laurynas B.
Perfect chair for long hours sitting and working. I loved it from the first second I tried it. The design is amazing!
Gustavo
I bought the C300 chair, but unfortunately it was damaged during transportation. Customer support responded quickly and offered to send a new one. Fair price for the chair, very comfortable and customizable. I would make the same purchase again.
Marie Erwin S.
I wanted to share my experience with the Sihoo Doro C300 Pro chair. As a retired individual who spends approximately 4 to 6 hours sitting each day, I realized the need for a standing desk and an improved chair. This led me on a lengthy journey of research and contemplation. Over the course of more than three months, I pondered my options, read countless reviews, asked questions, and even prayed for guidance. Ultimately, I decided on the Sihoo C300 Pro chair for several reasons: the positive reviews, the convenience of a warehouse located in my home state, and their accommodating return policy. The fact that Sihoo would provide a return label and pick up the chair if needed was a significant advantage for me. Assembly - My husband and I assembled the chair in about 45 minutes. The process might have been quicker, but each time I did something right, my husband paused to give me a hug for my hard work! Lol Making the experience more enjoyable, if a bit slower! Although the assembly instructions included with the chair were not very helpful for us, especially since I am a visual learner, the instructional video proved to be perfect. A word of caution: if your chair comes with a footrest, be sure to attach the footrest before the headrest, as the video that we watched did not include instructions for installing the footrest. Features - In terms of comfort, the chair is excellent. It is easily adjustable, solidly built, and visually appealing. The chair operates quietly, moves smoothly, and glides effortlessly across the rug under my desk. I particularly appreciate the ability to recline and lock the chair into my preferred position. As someone with long legs, the footrest serves more as a calf rest, still comfortable. The mesh fabric is another highlight—not only does it look great, but it also adds a modern touch to the chair. The backrest provides significant relief for my arthritic back, and I am a fan of the shiny base, as I am a "bling-bling" girl! Improvements - One aspect I do not like is the armrest design. The armrests do not lock into place, which has been a common issue mentioned in various media posts. I believe Sihoo should redesign the armrests to make them lockable. Additionally, even at the lowest setting, the armrests are a bit too high for my comfort. Fortunately, the seat is wide enough for me to rest my arms comfortably at my sides, and the armrests can swing outward to provide extra space. Final thoughts - The chair offers many adjustment options, and it may take a few days to find the perfect settings. However, adjustments may be necessary if someone else uses the chair and changes the settings, as my husband sometimes does - bless his heart! lol To everyone who took the time to read my lengthy post, I wish you calm and peace. So, that is my review of the Sihoo C300 Pro.
Response from SihooofficeOct 31, 2025
Dear Marie, Thank you so much for taking the time to share such a detailed and sincere user experience! Seeing your journey from "long research" to "sweet 45-minute assembly," and now to 4-6 hours of comfortable use every day, our entire team is truly gratified. We are incredibly proud to hear that this chair alleviates your back pain. We hope our products bring a wonderful experience to all our customers. Thank you for your recognition and appreciation of our product design. Personally, I especially love the design of the backrest as well! We hope it continues to bring you a good mood! We also appreciate your kind reminder about the footrest installation sequence; we will consider how to remind more customers. Regarding the feedback on the inability to fix the adjustable parts of the seat, we may be able to produce a more intelligent product in the future, allowing for simpler adjustments. We look forward to the creation of even better products in the future! Thank you again for your feedback. Wishing you and your husband a lifetime of happiness, health, and countless cozy moments together. Sincerely, SIHOO Customer Support Team
Mike Z.
Nice experience shopping in sihoo