SihooofficeReviews of sihoooffice.com

I’m genuinely impressed by Sihoo’s after-sales service. When I reported an issue with my chair, their support team handled it with great professionalism and kindness. Instead of making me wait for replacement parts, they offered a full chair replacement to resolve the issue as quickly as possible. This level of responsibility and customer care is rare and highly appreciated. Thank you to the Sihoo team for making this a smooth and reassuring experience. I’m very happy with both the product and the service.

The chair was delivered quickly and well packaged. Once built we realised that it wasn't high enough for our purpose, so I contacted customer services to see if there was anything they could do to help. They responded within a few days and offered some suggestions. We decided to try a new part, which was sent free of charge, arrived within a few days and has fixed our problem perfectly. Customer service was excellent......no barriers, just speedy solutions. I would definitely recommend SIHOO

Excellent product, sturdy and easy to assemble, and it solved my problems with two cervical hernias in my neck after purchasing other chairs that did not solve the issue. I recommend it to everyone without hesitation.

I bought the Sihoo Doro C100 chair a little over a month ago. At first, the movement of the chair felt quite stiff and not as smooth as I expected, which was disappointing for the price. I contacted the support team, and Daisy was incredibly helpful throughout the whole process. She replied promptly to every email, arranged replacement legs, and even shared step-by-step videos to guide me through the disassembly and reassembly. Now that everything is sorted, the chair is very comfortable. It provides excellent back support, and I love the reclining function - it actually stays in the laid-back position and helps me relax during long sitting sessions. Overall, the chair has turned out great, and the customer service made the whole experience much easier. The website is easy to navigate, and the ordering and delivery process was very smooth.

The chair I ordered came with missing parts and screw packs. Contact their customer service and the service is outstanding. Quick response and actions. They arrange shipment for the missing piecies the next day after I report the issue. Unfortunately, the screw packs they ship this time come partially opened and some screws are lost. Contact them again, and they quickly arrange another shipment and this time thing is carefully wrapped. Overall, I am very satisfied with the quality of the product as well as their customer service.

Mon achat c'est très bien passé. Malgré la commande passée pendant les offres de Black Friday, les délais d'expéditions et de livraisons ont été respectés. Le carton est un carton vraiment très résistant, adapté pour un colis de 28kg. Et évidemment le plus intéressant, la chaise est de très bonne qualité, ultra confortable et je pense qu'elle va vraiment durer dans le temps. Je recommande !

Had an M18 chair for about 5 years, then the gas strut that moves the chair up and down went. So I ordered the C300 with the extended foot rest. Honestly really impressed with the C300 and the M18 was also a great chair. I wish the armrest rotations locked into place, but other than that, I am very comfy. Ordered from the UK store with the discount and delivery was only around 3 days also!

Habe mir den Sihoo S300 bestellt. Lieferung erfolte sehr schnell. Hat leider ergonomisch doch nicht zu meinem Rücken gepasst. Der Support war jedenfalls sehr freundlich und ich konnte ihn nach 30 Tagen kostenfrei zurücksenden und habe gut eine Woche später auch die Rückerstattung erhalten.