VIDAReviews of shopvida.com

i have ordered a number of gifts from Vida - some were delivered quickly and some were not. Some were great and some were not. My biggest issue with the company is no one ever answers the phone when you call re customer service. Eventually, I did get a number of emails from customer service but they often were repetitive as if someone just pushed a button and sends out the same email again and again. One gift, in particular, I really wanted for a special friend took 4 months to get! My friend loved it -but I could not understand why it took so long . It was supposed to be for Christmas - but I had to give it to her for her birthday in April instead!!

First let me say I was initially excited about being a VIDA Designer, I ran with it, being able to have my graphic designs and photo images implemented on products that are of high quality to sell was amazing!. However, once I started selling items, which I was so happy about but then it took soooo long to receive the SMALL commission which was soooo upsetting, it just decreased my motivation to continue producing items. The comments listed below that were left here, I TOTALLY agree with. I do hope VIDA makes some changes that would make us Designers more satisfied. 1st Comment: But I have since been turned off by the length of time and shipping costs to get most of the items because they are produced overseas. 2nd Comment: the actual earnings as an artist are VERY small/disappointingly low commission. And, the discounts advertised are quite minimal once actually applied at checkout and have a lot of stipulations.  3rd Comment: the actual commission earned by the artists is pretty low. This disincentives any real promotion of the site by the artist. The promotional/placement packages offered for purchase by the artist puts the financial burden on the artist with very little commission coming back.

Positives: • the range of products is constantly being expanded; • the quality of products is very good; • if its not going to print well the artist is informed & options given. Negatives: • Really hard to manipulate sizing; • Pricing; • PricIng; • Pricing... The cost of buying for the artist is already so high, esp for those living outside the US. There’s no way one can sell these. They can only be given as very expensive gifts.

I have had the same negative experience that everyone else has shared about. Extremely disappointed in this company taking advantage of vulnerable people and stealing our money without providing the masks we ordered. Very unethical and inexcusable.

each time something improves the service, is a rather 'interesting' learning curve (to say the least: expletives are involved). But? I love VIDA's fabric choices and garment choices, and the print jobs (especially on the silks): The blacks are black, and reds don't go pink. They take a while to arrive, but knowing that in advance means it doesn't bother me!

My initial experiences with Vida were good. I was thrilled to have my watercolor paintings transformed into wearable, useful items which were much enjoyed as gifts and purchases. But I have since been turned off by the length of time and shipping costs to get most of the items because they are produced overseas. Aren't there any workers in this country who would benefit from making these products? One really has to plan months ahead for gift giving and donating. The only items I can get fairly quickly are the glass trays, which seem to come from CA. Even with those, I had a couple of instances when the designs were printed askew and had to be redone, which added even more time to the process. It's like there was no quality control. I have found it difficult at times to design items as my paintings are not always the exact dimensions needed, and I wish they offered tutorials on how to best design for their products. I have had to learn by trial and error. I wish I had better graphic design skills, but if this company is intended for fine art, they might consider helping the artists with more one-on-one guidance rather than simply leaving us to force our designs into their templates. I know of another company that lets the artist send their designs and works with the artist to achieve the look they want. Vida's artist's prices are quite high, making it hard to mark them up for a worthwhile profit margin. You're talking about quite a lot of money to spend on an experiment that may or may not look good. If the best the artist can do is to spend $50 on a scarf, that same scarf has to retail for twice as much to make it worthwhile. There is a limit to how much people will pay for a scarf, not matter how great it is. I love the concept that artists can reproduce their work in such unique and useful ways, but my enthusiasm has waned under all these negatives.

My VIDA experience has been very positive. The quality of the modal scarves is fantastic! Super quality on the leather-trimmed purses as well. The other items I've ordered have been great, too. I've always had excellent customer service from VIDA. Great attention to detail. If a submitted image wasn't going to print well, I promptly received an email offering assistance. I also appreciate the discount given on larger orders. It allows me to sell at a reasonable profit. Thank you, VIDA! The only negative I would mention is that the actual commission earned by the artists is pretty low. This disincentivizes any real promotion of the site by the artist. The promotional/placement packages offered for purchase by the artist puts the financial burden on the artist with very little commission coming back. Because of this, I've never been inclined to buy one. It just doesn't make sense for me. I must say that a lot of the negative reviews posted here seem to be from the last couple of months. I live in California and all non-essential businesses have been closed due to COVID-19 and we've been under a Shelter in Place order since March - that's a very long time. It hasn't been "business as usual" for anybody. Many businesses have slowly started to re-open and hopefully, things will ramp back up to normal quickly. With all of that - Thank you, VIDA!

Great products.The team is always there to answer. I work with them for more than 3 years and i love their products. They are beautiful and special ' high quality