Tanya H.
Love my maxi dress
Love my maxi dress, it's great quality and looks like the picture.
Response from Silk & SaltDec 11, 2022
Thank you Tanya :)

In each of our designs, we envision you, our client. We wish to create clothes that best suit your lifestyle and body. Our motto is that every woman deserves comfortable luxury clothing.
Silk & Salt (shopsilkandsalt.com) has 448 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Clothing & Underwear · Reno, Nevada
Excellent

Clothing & Underwear · Henderson, Nevada
Excellent

Clothing & Underwear · Las Vegas, Nevada
Excellent
Clothing & Underwear · Carson City, Nevada
Excellent
448 approved reviews, newest moderated first
Tanya H.
Love my maxi dress, it's great quality and looks like the picture.
Response from Silk & SaltDec 11, 2022
Thank you Tanya :)
Eden O.
Great customer service. They may take 1-3 days to respond which was nerve wracking but I finally received a response when they received my return. They immediately shipped my exchange. Also their shipping is very fast, which I like!
Response from Silk & SaltDec 11, 2022
Hi Eden Thank you so much for this feedback Our response time should be a few hours , definitely not over 24 hours ! I will double check why were you answered so late Let us know if you need anything else :)
Nicole B.
Quick response, accommodated my request for a return extension.
Response from Silk & SaltDec 11, 2022
Thank you Nicole :)
Cynthia S.
The dresses are beautiful, comfortable. I always get compliments.
Response from Silk & SaltDec 11, 2022
Thank you Cynthia :)
Jessica D.
The return policy is terrible. Money back should be an option, not just credit when items are on sale. I ordered 3 items that when they arrived, were much too small, and because they were bought during a sale, I couldn’t exchange or get my money back. When I tried to reorder a larger size using my credit, it was charging me the non-sale price. So, I’m stuck with a credit.
Response from Silk & SaltDec 11, 2022
Hi Jessica Please notice that size exchanges at Silk&Salt are ALWAYS VALID AND FREE ! No matter what you bought , when you bought it or for how much did it cost. This case sounds like a misunderstanding , our return policy is very clear. Please check your inbox as a representative will contact you to complete the exchange you are referring to. Thank you
Tonya W.
Shipping was swift@
Response from Silk & SaltDec 11, 2022
Thanks Tonya :)
Dianne J.
Fast service, beautiful dress in a sumptuous billowy silky fabric, beautiful pink. So happy with this dress,, but it is too tight in the chest, so not sure if I can keep it. All reviews say Silk & Salt does not offer a full refund on "ineligible" items, and are difficult to deal with, I ordered the largest size and it is too tight, so I can't get a bigger size. I don't want to get caught up in a lengthy process and end up with no full refund. Very disheartened by all the reviews.
Response from Silk & SaltDec 11, 2022
Thank you Thank you Dianne :) Feel free to exchange for a new size or a new product :)
Vernetta L.
Love the top style and fabric. It is so comfortable and can dress it up with slacks or wear casual with jeans. Love it!
Response from Silk & SaltDec 11, 2022
Thank you Vernetta :) Enjoy !