Silk & SaltIn each of our designs, we envision you, our client. We wish to create clothes that best suit your lifestyle and body. Our motto is that every woman deserves comfortable luxury clothing.
Silk & Salt (shopsilkandsalt.com) has 448 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Clothing & Underwear · Reno, Nevada
Excellent
Clothing & Underwear · Henderson, Nevada
Excellent
Clothing & Underwear · Las Vegas, Nevada
Excellent
Clothing & Underwear · Carson City, Nevada
Excellent
448 approved reviews, newest moderated first
fatima P.
It’s a decent website and decent product I still don’t like the fact that they only do refunds in form of store credit!
Response from Silk & SaltDec 11, 2022
Hi Fatima We do offer refunds - some items are not eligible for a refund as it clearly states in our return policy Thank you :)
Wilma P.
Great job! I am usually satisfied with most items ordered from Silk & Salt. Thank you very much for your service!
Response from Silk & SaltDec 11, 2022
Thank you Wilma !
Kay
tried to return an item in exchange for another item you kept advertising. i even sent a picture and in writing what i wanted ton exchange for. no response
Response from Silk & SaltDec 11, 2022
Hi Kay Our returns portal is self served and is fully automated :) We will love to guide you through it i can't find any communication from this email address and our customer service team I have contacted you in private to resolve this issue Thank you
Carolyn
Facilitating an exchange was easy and fast.
Response from Silk & SaltDec 11, 2022
Thank you Carolyn :)
Suzanne M.
The 2 lounge sets I bought were perfect and true to size. I then purchased a few hundred $$ worth of items that I had to return and was shocked to see I could only flyer store credit b/c they had been on sale. I really didn’t like anything else abs the sweater and matching top/pants set I got were scratchy.
Response from Silk & SaltDec 11, 2022
Hi Suzanne :) No worries - you won't be left with credits if you didn't like anything else or if the sizing were not for you . Please check your inbox for a better resolution for this case :)
Katherine S.
Although the dress is not the highest quality, it still looks great.
Response from Silk & SaltDec 11, 2022
Thank you Katherine :) We have contacted you to better understand the quality issue
Vonnie
My experience was good. It was very easy to order from them. My order came on time. It was exactly as ordered. No complaints.
Response from Silk & SaltDec 11, 2022
Thank you Vonnie :) Enjoy !
Lynn C.
Very quick response! I love this store beautiful fabrics!
Response from Silk & SaltDec 11, 2022
Thanks Lynn :)