Silk & SaltReviews of shopsilkandsalt.com

I requested my product to be resent when it was not at my mailbox and they have not resent it or offered to reimburse

Ordered an item that I didn't put the discount code on my order and they fixed it right away. Love this company and their products.

When I received one of my cute outfits with a manufacturing flaw, I was extremely disappointed and expecting an unpleasant customer service interaction. Boy was I wrong! S&S responded to my email with lightning speed, asked for a few photos of the flaw, and then promptly set up delivery of a replacement. I'm so pleased to know that they stand behind the quality of the clothing they sell and worked to resolve the issue quickly and pleasantly. The outfits are super cute and comfortable. I can't wait to wear them!

I was never reimbursed for the product and I will never 👎🏿 shop this website.

I love the purchase but t was way to small and customer service is horrible. And I didn't want a credit but they hold your refund hostage making it impossible to get it back.

I was very impressed with how expeditiously I received my order. Not only did it come fast but it was received in great condition. The quality of the garment was exceptional. I wore my garment to a social gathering with friends and everyone wanted to know where I purchased it. I kindly referred then to S & S. I also purchased one for my daughter for Xmas. Unfortunately I failed to purchase another one for myself at the same time, but I will keep my eye open for other beautiful garments they offer.O

Customer Service is amazing! I was unable to use my points. The functionality that would let me apply points wasn't working. Customer Service helped walk me through the actions and it still didn't work. So customer service came up with a work around that let me use my points.

Excellent customer service and timely response. My package was mis-delivered. I emailed Silk & Salt customer service and they responded immediately. Confirmed my information and contacted the delivery company right away. My package was re-routed and arrived the very same day! That is customer service excellence.