Cassidy
Warning: 25% Restocking Fee
25% return restocking fee for made to order dresses is outrageous! I got a made to order dress from Birdy Grey and I wasn’t charged anything to return outside of shipping fees. Industry average for restocking fees is max is 10% not 25%!
Response from RevelryOct 21, 2026
Thank you for sharing your feedback. Because each made-to-order dress is cut and sewn specifically for your order, refunds on made-to-order dresses include a 25% restocking fee. Made-to-order dresses can also be returned for store credit with a prepaid return label. We understand this isn’t what you were hoping to hear, and we appreciate you sharing your perspective.


