Kitchen MamaReviews of shopkitchenmama.com

Nicca responded quickly to my support request and the company went above and beyond to help me with my problem. It was an unusual and surprisingly generous resolution, and I received constant communications until it was.

Excellent customer communication and support. Equipment issue was resolved in a timely and professional manner. Highly recommend.

I had an issue with my electric can opener and they were very helpful in getting it resolved even though it was out of warranty. They went above and beyond and have a great product! Highly recommend!

Immediately after I sent an email to customer support about my kitchen mama can opener i received an email with a ticket for my case. 30 minutes later I received an email from a gentleman called Surge who asked a bout my problem. I forget to mention this was on a Saturday night. By the end of the night Surge has escalated my case to upper level customer service and by Sunday my issue was resolved. I have never experienced a customer service like this quality before.

Serge was very helpful, prompt, and providing beyond exceptional customer care and service. Serge stood by their product and was amazing to work with. The kitchen mama can openers are amazing products and everyone should have one in their kitchen

Super responsive customer service!!! I sent an issue request Sunday night, heard back with instructions from Nicca Monday morning. My beloved automatic can opener was back to work that day! I love Kitchen Mama even more today. I wish all companies had customer service and service like Kitchen Mama! You made my day. The simple things make the biggest impact!

I purchased a can opener in Sept 2025 In Dec 2025 it stopped working correctly. It would either not attach correctly to the can or it would only move slightly and then quit. I notified customer service and promptly received a response with details of what information they would need to resolve the problem. After sending the requested information, it was determined that it would need to be replaced. In less than a week from start to finish, I had the replacement. I very appreciated the courteous and helpful correspondence and the willingness to provide a replacement.

They were very responsive to my issue. I supplied the information they wanted about the can opener. I received my new can opener last Wednesday. They stand behind their product and are very customer sensitive. I wish more companies had this type of care for their customers.