Shop Home MedReviews of shophomemed.com

Excellent customer service, very responsive over email and phone. A rarity these days.

great people to deal with and know what they are doing .

We had an issue tracking our delivery because the carrier sent out a premature automated message. The folks at Shop Home Med answered my email ON THE WEEKEND, and gave me the correct information with who and how and when to contact. That’s customer service!

Simplicity in ordering. Have not received the product/item yet. First of all, I must says the customer service was awesome! Contact person was Tiffaney. Well, I received bed today Jan 22nd. Agent (only 1 not 2 as expected)put it together in about 2 1/2 hours. However he was not able to get it fully working although he tried. Finally he says it was NOT part of his job anyway. Told me to contact the company. Also I paid $445.00 for white glove delivery, but it was non-existent. All the trash was left here for me to dispose of! Agent again says that was not part of his job. I must say the small booklet was explanatory and my daughter and I were able to get it working! The only disappointment with the bed so far is the mattress does not lift the legs high enough to help with circulation problems as promised. Heck it does not lift the legs at all like shown in the video, This was VERY important to me. My daughter had to stack pillows under my feet to get the desired height. 01/22/26

Received our walker in record time & in good shape.

very easy to order and we are loving the new mattress. thank you

You were helpful and kept your word.

Shop Home Med is responsive, dependable, courteous, and caring. They provide informative updates, open communication, and prompt processing of orders.