scott
Very long time to ship or respond to anything
It took them a very long time to ship out just a few small things. Customer service took forever to reply, kept telling me they were waiting to hear back from their warehouse... for days on end. Will never order from them again.
Response from Shop Home MedOct 16, 2025
We’re very sorry for the delay and the frustration this caused. Your feedback is important to us, and we truly understand how disappointing it is to experience long wait times. Please note that our operations were temporarily closed for the holidays, which caused a delay in both shipping and customer service response times. Your order has been canceled as requested, and no charges will be processed. We’re continuously improving our communication and fulfillment times to prevent situations like this in the future.



