ShopHairWigsReviews of shophairwigs.com

THIS BUSINESS IS A SCAM BEWARE NEVER RECIEVE TRACK ORDER NUMBER EMAILED TWICE NO RESPOND BACK NEVER RECIEVE MY ORDER OR REFUND REPORT TO THE BBB!

What a gorgeous wig!! Unfortunately out of stock but the customer service was wonderful!! They replied right back & had a professional attitude! Your prices r amazing too!! (DAEJONNA D) was the name of the person assisting me. Tho my wig ended up not being in stock,they r refunding me since it was out of stock. Just waiting on the refund that takes 4-5 days I was told. Would I attempt to shop here again...ABSOLUTELY!!!❤️❤️❤️

Same Story ... Different Day... #1. Shop Hair & Ebonyline are SAME! #2. Short Man from different country taking our coins & treating us like our money ain’t green. #3. Why must we fight for what we’ve paid for? #4. We want the same thing the other folks receive... AN ANSWER WITH SUBSTANCE, THE RIGHT TO SAY YES OR..HELL TO THE NO TO YOUR SUGGESTIONS ON HOW I SPEND MY MONEY THAT YOU’RE HOLDING HOSTAGE BECAUSE “YOU” CAN’T FULFILL MY ORDER.. OUR FREAKING MONEY BACK ASAP. Evidently Ebonyline has a couple descent people because the struggle is far less.. DO NOT BUY FROM SHOPHAIRWIGS I’m going back to my current fight with this Daejonna D or whatever the hec it’s name is to finish this fight for my refund.

I am very pleased with Customer Service, All my concerns were solved by a knowledgeable representative name Daejonna D.

Customer service is horrible. Don’t buy from this company. Low quality and not in stock items. I certainly just asked about if they have an item in stock form the customer service employee by the name of Dea. How pathetic and I will never buy from them again! He insulted me and called me rude like I said I guess I don’t like loyal paying customers because I would never buy from them again! You wouldn’t get a dime of my money.

THIS COMPANY IS OUT TO SCAM IT CUSTOMERS due to the fact that if an item was sold . The Customer requested a full refund . It will not happen because shophairwigs will make you think they will Process your refund however they will keep the money until they get their product in stock to ship it to out to you, thus you already purchase items from a different company. After Several emails were sent about receiving a full refund I was email yesterday September 3rd 2020 items were shipped. from August 9 when my order was made. On August 13 I email them about a full refund. Then I receive an email stating my request for a full refund will process within 2 days on to my PayPal I email them back stating I didn't have PayPal that I used my checking account,now today September 3th i receive email stating that items were ship this is completely unprofessional, Organize theft ,Once hairwig receive payment there's no refund. All Social media must know how this company operates.

Do Not and I stress DO NOT purchase anything from Shop Hair Wigs. You will not receive the wig you ordered and they will not respond to your request for a refund. They lie and claim you can return and get a refund. I have called, emailed every day since I got this low quality ugly wig that I did not order!!!!

Shipping was super fast will order from them again