ShopHairWigsReviews of shophairwigs.com

They are the absolute worst. I ordered a wig, only to find out the next day after I contacted them for confirmation of my e-address, that it will be 2-4 days delayed, because it's sold out. So, I asked why wasn't this mentioned on the website before processing the order? I requested a refund. They've yet to respond, or process my refund. I told them I needed the hair by a specific time for an event, 2-4 days delayed before shipping out? No, thank you. The event would have already passed by then, and I paid for correct shipping. They're terrible. Do not order from here. Find another site. Divastress, Glamourtress, Wigtypes are all good websites to purchase from them!

Hair shipment came in a timely matter. Seen the wig online and thought the wig was beautiful. Once installed it started to Matt and frizz really quick. I couldn't get my money worth out it.

I wish I didn't have to even give them a star, but I have to in order to warn people about this online fraud shop. I don't even know where to start. I ordered 19A11-B2 FRNUKPCB18 Bobbi Boss Forever NU Crochet Braid KINKY PERM 18 Inch - 1B. I was sent an email after placing my order, the product I wanted was not in stock and to choose a different color or chose a replacement. So even though I was disappointed, I choose another product. The product arrived and not only was it the wrong product, but it was not even braiding hair. It was weave or tracked hair. I called the company and was on hold for over 20 minutes and probably would have been much longer. While waiting on hold, I was emailed by someone named Desiree who doesn't know braiding hair from weave tracks. So after letting them know I am waiting on hold and I will continue to hold until someone picks up the phone. Someone picked up. The person was very rude and didn't attempt to solve the issue and then hung up the phone. LISTEN PEOPLE STAY AWAY FROM THIS COMPANY! THEY ARE VERY UNPROFESSIONAL AND HARD TO GET IN TOUCH WITH VIA PHONE. VERY BAD EXPERIENCE AS A FIRST TIME CUSTOMER. STAY AWAY!!!!!!!!! AWFUL CUSTOMER SERVICE!

I am very happy with shophairwigs. I had a slight delivery problem that was resolved immediately and my order arrived post haste with exactly what I ordered. Keep up the good work Shophairwigs.