Carmen Mariely A.
Do not buy this subscription
I have to admit, I am extremely disappointed in this subscription box. Focallure Babe Box is $37.98/month after taxes & shipping. The first box is "free" but you pay $6.95 for shipping. Purchasing the first box, you commit to the second box automatically (which is not explain to you). Purchased the "free box" on july 4th 2019. Arrived on july 9th. Was completely unsatisfied to say the least. Did not like any of the products they sent me. They were all bad quality products and things no one uses. Emailed them to cancel my subscription cause I didn't like what I received. We emailed back and forth until finally they cancelled my subscription. Still My card was charged $37.98 for the second box even though I explained to them I didn't want the second box cause I wasn't happy with the first box. The products were complete garbage. Also, customer service was awful. You can only communicate thru email and they take forever to respond. I recieved an email explaining the commitment to a second box & confirming that my subscription is in fact cancelled. I emailed them to get a refund on the second box and they only wanted to give me a partial refund for 30% of the cost. Please stay away from this company.