shopfocallure.comReviews of shopfocallure.com

Muy mal. Pedí unos labiales y nunca llegaron. Tras reclamarlos después de 45 días me dijeron que había habido un problema con el envío y me lo volverían a enviar y de nuevo ese nuevo envío nunca llegó. Tuve que volver a reclamar el dinero

No le daba absolutamente ni una estrella. Me encantaría adjunto tar fotos para que vierais el estado en que me llegaron dos barras de labios que pedí, no pude comprobar el pedido porque lo tiraron por la valla de la casa. He escrito dos veces al servicio de atención al cliente y no me han contestado. Súper poco profesionales y el producto no es nada del otro mundo. NO COMPRÉIS! OS VAIS A ARREPENTIR

I Ordered free babe box, paid postage and ordered and paid for 2 extra bonus products at same time, they will not send me the bonus products so I had to cancel my credit card and get a new one and they tried to send me a second box and tried to charge me without sending my 2 paid for missing items.

This site is a chaotic mess. I got a first free box for shipping and handling. What they don't tell you (or put in the finest print) is that you must subscribe to a second box and pay 35 dollars. When you try to cancel, you have to send them an email and jump through a million hoops to finally get a link to cancel your subscription. And even now, I still don't trust that my card won't be charged. Keep an eye on your bank account. Also, the makeup is absolute crap.

The box came with the inside full.of crushed coloured powder everything was a mess.

I have so far paid for 2 boxes. First box I ordered was November. The second box was automatically charged for December. I have recieved track numbers for both and both are broken links I still have recieved nothing to date. I was also told I would receive 15% off next box (dec. Box) for signing up and that didnt go through so when the coupon was again sent to me via email I couldn't use it unless I signed up again for another box!!!!!! Sound like a headache to you???? Yeah... tell me about it I asked for a refund and to be removed from subscription list I was denied and ignored... I'll be shopping Ipsy from now on thanks

Très déçu j’ai passer commande en mai nous sommes en novembre et je n’ai jamais reçu ma commande et le vendeur insiste pour que sa soit moi la cliente qui contacte le transporteur pour leurs dire d’envoyer mon colis car il et bel et bien dans leurs locaux malgres mes plusieurs relance la plateforme de tensporteur n’a jamais donner suite à mes réclamation et le vendeur ne veut pas me rembourser cnets inadmissible je ne recommanderais jolis jamais là-bas ce sont des menteurs

I received a broken palette in my August 2020 box. I have been told repeatedly they would fix it. They can't send me a new on they are all out so they sent me a list to choose from to replace it. I choose then never hear from them again. I contact them again and they tell me they will give me babecoins, I never received. I contact them again and was told oh sorry here is the babecoins. I tried to use them and found out I had to pay shipping! I again contacted them and didn't hear a reply. Today is November 7th 2020 and I again tried to contact them. Stay away from this scammy company. They also told me they didn't have conventions with me, but I have EVERY email that was exchanged.