Shop AppliancesReviews of shopappliances.com

Carlos and team were terrific. Polite, courteous and efficient. They had the fridge in place in no time.

Needed a new dryer (NON DAMAGED) and received my new one in reasonable timeframe. Appreciate the Delivery Men and they were prompt and respectful of property.

Company offered to pay me 100.00 to remove the review, which I appreciate

Dryer showed up with a huge dent in it. I didnt accept it. Customer service called the next trying to get me to take it for 10% off. Told them to kick rocks. Washing machine stopped working 2 days after it was installed. It was a HUGE battle with customer service trying to get a service tech out....50 days later we finally got a technician out, we'll at this point we have already bought a new washing machine. So now we have 2 because they won't accept the broken one back. TERRIBLE COMPANY. DONT BUY FROM THEM!

The delivery drivers were awesome, were very careful not to scratch our new washer and dryer, installed quickly and made sure both ran before leaving.

1 freezer was delivered, but one needed to be returned and replaced (ordered the wrong size). Return was fine. Fridge was shipped directly from carrier (I paid for install) so it sat in my courtyard for weeks. New freezer was arranged to ship from Shop Appliances so they could install with fridge. Day of delivery I was told by driver they could not install and would send a different team. Didn't hear from them in over a week and called back. Was told they are not qualified to install and to find my own installers. It has taken 2 months to try and get both refunds for installation and countless hours on the phone with SA. Eventually had to dispute with my credit card. Asked them to provide detailed billing report and I was sent screenshots of ChatGBT. Such a headache and customer support is a crapshoot. Some are helpful, many are not.

After trying to buy from The local Home depot with their delivery date of Dec. 2nd which was u acceptable. Shop appliances delivered the appliances we wanted on Aug. 17th The install team was there by 8:00 and gone by 9:45. It was done neatly and professionally. Shop Appliances Rock !!!!

I order an air conditioner/heater wall unit on a Thursday and had it on Monday. Delivery service was excellent, they brough it in, box was in good shape, The unit its working wonderful.