AbundaAbunda is a US-based ecommerce platform that enables consumers to pay monthly on millions of products.
Abunda (shopabunda.com) has 270 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Christopher M.
An accident happened and there is a piece missing from the manufacturer. Went out of their way and ordered me a part and had it to me in one day. They were amazingly empathetic, and the person that helped me guide me through the entire process with patience. Thank you so much I’m a customer for life!
Paul
Wonderful customer service
Donna B.
Thank you to Cassie and Gathan for all your help through my purchase! I appreciate you taking the time to explain to me how your shipping speeds work.
customer
I've checked out quite a few places online to get camera stuff, and most of them turned out to be scammers. Abunda is NOT one of those. I literally had my camera in just over 24 hours and it was perfect. Awesome!
Ash
I recently ordered a weighted blanket and love it! Very efficient with shipping and communication.
customer
I bought a nice recliner from Abunda. After about 6 months I started having trouble with it. Worst problem was the motor stopped that makes the chair go up and down. I contacted Abunda not expecting much but their customer service department got right on it and reached out the to manufacturer. Bottom line, they sent me another brand new recliner at no cost. You just don't see this kind of support much any more but Abunda has it. Thanks.
Jay C.
I made a bad review about this company in a previous review which I went and deleted I didn't realize that abuda had nothing to do with the item that I have purchased and would like to appogized to everyone within the company Cassie has been doing the greatest in helping me resolve all my issues with the seller I really appreciate the time and dedication I received during the whole ordeal I would shop abunda and again and highly recommend them and their customer service thanks Cassie for all your help
Response from AbundaFeb 28, 2024
Hi Jay, I'm genuinely sorry to hear about the ordeal with your fish tank and the delivery - that sounds incredibly frustrating. 🙁 It's clear that the issues you've faced are not reflective of the high standards we aim to uphold at Abunda. We're truly sorry for the inconvenience caused by the sump flooding - while we ensure that our sellers provide quality products, it seems there was a significant letdown. Regarding the delivery, our intention is to make receiving orders smooth and stress-free, and it appears that, unfortunately, our delivery partner fell short of expectations. We take full responsibility for ensuring that services associated with our platform meet your needs, and we are looking into this. I see that our support team has been in contact with you, but in the case this still isn't resolved, please don't hesitate to reach out! Thank you for bringing this to our attention. - Abunda Team 😊 [email protected]
Jaydee R.
Cassie and her team was amazing, I had financing issues and they took care of it and I’m getting the item I wanted! So excited and grateful.
