AbundaReviews of shopabunda.com

Abunda's excellent customer service went above and beyond to ensure my experience was perfect. I can't recommend them highly enough. I know I will be using their services for years to come.

Ok, not only was I able to make payments in a pinch, but the process was easy! Almost too easy! Received the product in 3 days. Everything came as promised, no defects, packaging was professional. I will use abunda again soon.

Hello, I have been reaching out to Abunda since June 6th regarding a missing panel on a gazebo I purchased in April. I ask, can I please get an update? I get back a message saying we will reach out in 24-48 hours and then nothing. We are still missing parts and can not complete the gazebo. We are missing one huge panel which is labeled X9, we are missing 6 Z parts which are slats to hold panel together and 9 M6x47 those are screws with nuts. We have spent 14 hours and 4 people putting the gazebo together only to have a huge panel missing piece. I'm not sure what to do at this point, I have been very nice and patient other than reaching out to the BBB or seeking legal advise. Buyer Beware Order #R186514276 Update: I was finally contacted by Abunda after several emails and filing a case with the BBB and posted on Trustpilot. I did eventually receive my missing parts in late July, from my original April order but they were all dented!!!! When I reached out to Abunda with pictures about it, they said they could not help if the parts were dented in transit, but if I remove my negative Trustpilot review they would give me $100 off my $3000 purchase. Are you freaking kidding me, Abunda is bad news!

I ordered a camera that said it was going to be delivered on Thursday, but then switched to Sunday after I placed the order. I needed to have the camera by Thursday for a shoot the following day. I put a support ticket in and Cassie was able to expedite the shipping for me so it landed at my door on Thursday as originally stated. Cassie was very nice, and quick to handle my problem. Great service!

Was a little cautious at first, But once I got started my fears went away, this is not one of those companies that don’t live up to their promises, I made my purchase and after a week I received my product. And they give you so many options on purchases, Abunda has I life long customer with me and I recommend them highly.

5 star review for Abunda and Ten Star review for Cassie in customer service. Had a small issue and she stuck with it and never gave up on me until she made sure that everything was taken care of. I have used Abunda in the past and never have had any issues. Abunda is a great place to shop with affordable payments, fast shipping and phenomenal customer service. Highly recommended Abunda. Thank you again Cassie for everything. You should be a customer service trainer. Think you for making a bad situation into a positive experience. Ty ty ty!!!

Items were missing. I reached out to customer service and they took the steps to go above and beyond to make sure the issue got resolved.

Excellent customer service. They went a live and beyond in all ways. When they had an issue they quickly resolved with an alternate solution. I would keep doikg business with Abunda.