Shop4SeatsReviews of shop4seats.com

I was very impressed with my experience placing my order with Clara. She was very efficient and knowledgeable. It was a pleasure doing business with Shop4Seats.

I had to write a review to let you know what costomer service is it's Anna she was so nice and professional I didn't have much time to put my order in but thanks to Anna .she ran me though the ordering with ease the seats are great I would recommend shop4seats to anyone who is looking for very nice replacements

Anna was very helpful with placing my order for my new seats and console for my GMC 3500. a great professional person. When the date for shipping past, June 19th, I contacted her by email and she was quick to let me know of the delay time to June 25th I received an email on June 29th at 9:30 am notifying me that my order had shipped. I hope that is so, as so far when I track the shipment fed ex says it does not exist. As this is shipping to my residence it is important I know exactly when it arrives so I can inspect and receive it. The order staff is professional and knowledgeable but it seams like the ball gets dropped in the production and shipping departments.

We ordered a complete new interior from shop4seats. It was ordered in March and I was told by Clara that it would ship on May 5th and that I would get an email. My CC was charged in March. May 5th came and went no email. I tried calling and got Clara's voice mail, she never returned my call. The next day I called customer service was given an other person to talk to. I spoke with Andrew who said he would look into the matter and call me back. Big surprise no call back. Finally I spoke to another person in customer service who told me my order would ship on May 18th and to expect a call from the shipping company for delivery. We never got that call, we had to contact them. They did not deliver the day they were supposed to. We received our shipment 5 days later. I would not recommend shop4seats to anyone. This is the worst customer service that Ihave ever experienced.

I usually order from the web site, but I wanted to speak with someone to make sure I wasn't forgetting something in ordering new bucket seats for my 1954 Chevy pickup. Clara was friendly, knowledgeable, and spent time with me to make sure all of my concerns were addressed. An excellent customer service experience!

I ordered and recently received my 2 new captains chairs. I called in and was connected with a sales rep named Clara. I was unsure of exactly what chairs and color I was looking for. Clara was very patient with me on the phone and had several suggestions that fit what I was looking for. I am colorblind and have a hard time telling shades of color. Clara sent me samples on three separate occasions to help me get opinions of what would be the closest to the original. I changed my mind several times prior to ordering and Clara was very accommodating and understanding. I know my 2 chairs are probably not a huge order but Clara went above and beyond to help me through the purchasing process. Thanks again for your patience Larry Goodson

I Purchased an Empress Charcoal Vinyl Seat for my ford f250 from Clara. She was very Helpful and was very knowledgeable about your products. I will add to this review upon receiving the product. I hope it is on time. I will be taking a long road trip not long after the installation. I may replace Rv hide-a-bed if the quality is what I hope it will be.

First, let me say that my customer service rep Clarissa has worked hard to complete my order. Unfortunately, she and I shared a mutual frustration with my request for a fabric sample to complete a match to the interior of my Ford Expedition. Checking my notes, believe it or not, it took two months from my original request to receive a fabric sample to give the go ahead on my order. Myself, working in customer service, can appreciate that at times, no matter how hard you work at it sometimes things just go astray. That said, I look forward to working with Clarissa to complete my order. Only thing that would make me happier at this point, is to receive my center console EARLIER than the scheduled ship date of July 29. Maybe, in lieu of the above circumstances, your organization could make this happen. Best regards, Tom Ord Sales Order No. 8112