ResMed ShopReviews of shop.resmed.com

Having to get a prescription for a mask that has a limited life is silly. This isn’t medication or an invasive medical device. Also, when I called for information about this policy, your customer service line was overburdened and I gout transferred to your front desk. A promised callback never occurred. You don’t seem set up for an answering customer inquiries. The product price for the mask is also exorbitant. Your CPAP device is well-designed and dependable but the replacement pieces seem out of whack.

Availability and fast service

I've called to request a 90day report for my Cpap usage and was informed it would take a couple of days before it could be sent to me. This seems to be an unreasonable amount of time simply to generate a report and email it. The delay has resulted inb me having to reschedule a doctors appointment for a required DOT physical.

Tammy who was my rep on the call was knowledgeable and made my overall experience simple and pleasant

Worked and was small, easy to pack. Didn't seem to provide as much air pressure as my one at home. ~7 cm vs 10-11 cm.

Quick, easy ordering and prompt receipt

personal attention, staff knowledge,

The Service was friendly and fast.