ResMed ShopReviews of shop.resmed.com

I returned a device because I was gifted with a similar device unexpectedly, and ResMed processed my return and refund very quickly.

Excellent follow-up, very responsive, top equipment.

I was told that I would be contacted within 24 hours. Well its been about 5 days and no contact. Seems to be like most of the other companies out there and believe that customer service is a thing of the past. BUT... my money can spend with others companies just as quickly as it can spend with yours.

You sent a small size headset for some reason, But it works when I swap out the nose thingy for a medium. I have concerns about your pricing. It seems unlikely to me that the equipment could cost enough to manufacture to justify your pricing.

The process needs to be simplified and clarified. Luckily my physician did not have to jump through hoops to send my prescription.

I needed to return the product, and the process was very seamless

Physician completion of ResMed form insufficient for order, which took weeks to obtain Additional invasive information requested Requested order cancellation Within days, form approved Reinstated order

You have not responded my my call or my email from September 5. I was told someone would call me in 24 to 48 hours. No calls have been received.