NHLReviews of shop.nhl.com

Bought a jersey and was preturbe from the start. Their website says, sign up for emails and get 10% off....well, code didnt work. I paid $27 for 2 days shipping to get my jersey in time for th eplyaoffs and some viewing parite I had lined up and it didnt arrive, 2 days, 3 days and the 4th day I emailed and they told me it would be there on day 5....but they insisted it was still 2 days shippong since they didnt bother to package it up for 3 days. LOL, 2 days shipping form whenver the decide to send it. Well, day 5, 6 and 7 cme and still no jersey. Nopw theyre resending and wont refund me the extra I paid for 2 days shipping. STAY FAR, FAR away!

NHL FIXED GAMES,,,,,BETTTTMAN TOTALLY CORRUPT

The item I order did not fit and there were no other sizes. I requested a refund but they only do gift cards for returns. This is not helpful when they do not have your size or product for refund. I would not use this company again

Very poor experience. Ordered a jersey back in November for my hockey obsessed 8 year old for Christmas. It said the expected delivery at checkout and when shipped was Dec 7-14th so I ordered it thinking there was plenty of time. Here I am on December 27th without the jersey and my son is going to a game in 2 days. And what is there solution? A 20% coupon, or sending out a replacement… umm why? I don’t want to ever go back and waiting on a replacement seems pointless considering the original never made it.

Stay away from this site. I order a Jersey and it never delivered when they said it did. No customer service or clear contact information on their site. I was scammed out of a very expensive Jersey.

CRISTIN SENT ME OUT A NEW PUCK AND WILL REFUND ME SINCE THE HELMET IS OUT OF STOCK. SHE DID A AMAZING JOB AND I WISH HER THE BEST OF LUCK WITH THE JOB!! THANKS AGAIN CRISTIN!!! WISHING YOU A AWESOME CHRISTMAS!! MIKE

One of the best customer service experiences. I went in with a positive attitude but still I thought I might have a hard time getting my situation resolved. it was the contrary. Things were resolved quickly and to my satisfaction without any pushback.

Cristin was fantastic