AtPerry's Healing CrystalsReviews of shop.atperrys.com

Response from AtPerry's Healing CrystalsMay 19, 2021

Hello Tammy, Thank you for giving us a review. I want to personally apologize for the inconvenience and for your bad experience with us. However, I just want to clarify that shipping errors are beyond our control. We do ship your items with the correct shipping address. In fact, one of the rings got delivered to your shipping address. Here is the proof for your reference: Amethyst & Blue Topaz Elegant Ring Tracking link: https://t.17track.net/en#nums=4203701592748902712009583060806637 While this ring, Antique Turquoise Ring totally got lost in transit Tracking link: https://t.17track.net/en#nums=4203701592748909900774583058489577 Upon checking, we have offered to resend your missing item, in fact, we offer to resend both rings and you agreed in which you have confirmed your shipping address. And our agent provided you with your new order number which is: #189488 The new order will be shipped out soon and we will notify you with the new tracking number. Please note that your rings will arrive in 2 separate packages hence, there's a slight chance that rings will be delivered on different dates. Furthermore, one of the reasons why you did not receive the delivered ring is because you have provided us the "wrong shipping address" which is "technically" not our fault but as you can see, to provide you good service, we offer to resend both of your rings to your correct shipping address. Thank you.