Shop shoes and accessories for the whole family in stores and online! Find great deals on boots, sandals, sneakers, heels, handbags, and more at Shoe Carnival! Shoe Carnival
Shoe Carnival (shoecarnival.com) has 291 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
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Clothing & Underwear · Franklin, Indiana
Excellent
Clothing & Underwear · Indianapolis, Indiana
Excellent
Clothing & Underwear · Indianapolis, Indiana
Excellent
Clothing & Underwear · Indianapolis, Indiana
Excellent
291 approved reviews, newest moderated first
Michelle
Shoe that was online ,buyone get one free as I was about to purchase the shoes because they was another color, they was not buy one get one free the young ladie that was at the resister act as if,she could not answer the question ,so she was asked if there was some where online where you do reviews and she goes what that.
Michael L.
Never have I bought a lower quality pair of Converse in my life. The canvas is wearing out all along the inner side by the rubber on both shoes, and outer on the left. So far, the company is still in the review phase after 14 days. Shameful
Ruby J.
Mike at Store 139 was very helpful.
NEAintheUSA
Ordered online. They sent the shoes with a security tag. Burden now on me to drive an hour to a store or make a trip to the post office, mail the shoes back, and wait over a week to receive the correct order. Did they offer a discount or coupon in return for the delay or burden on me? No. Zero stars for companies who make careless mistakes and then shift the burden to the customer to fix their mistakes with no offer of recourse. Zero stars.
Monie K.
If I could give 0 stars I would. Purchased shoes from store 466 in Tucson. I had the receipt and only had the shoes for a week. I wore them once for a couple of hours inside, but because I was truthful and said I wore them, the associate would only give me store credit. I love 45min away from this store and would NEVER go back. So basically I am OUT over $50. DO NOT SHOP at this COMPANY!!!! STAY AWAY
Julio A.
Negative stars tried creating an account but they won't let me use my name ! They say use a valid name !! Tried contacting customer service the wait was so long I fell asleep 😂
Agnes
First thing I went online to see reviews of shoes carnival before shop their store and whoa lot of negatives reviews. So negatives for the shop. So I decide to take the risk to shop there. And no problem. I had no problem ordering some shoes from them. It arrived quickly than the date it be arriving. The shoes was unfortunately not match for me. I return it back in the mail. No problem. I don’t see any problem with the company. I get the refund back. Still no problem. To be clear the shoes carnival company will take $6.00 and the shipping costs out of your credit that you paid for the shop. Only getting half refund back to you. Maybe these people shop at the wrong time that caused them to leave a bad reviews for the company. I am real person lol. I don’t work for that company.
Court
Horrible!!! Their website offers expedited shipping. Paid significantly more to have it delivered BY 7/26. It said it right next to the shipping option I picked. It’s now 7/27 and it hasn’t even shipped yet. Customer service says I can’t cancel the order and that it’s still within the “shipping window”. The shipping window ended yesterday per their “get it by Friday 7/26” notification next to their shipping options. I’ll never order from there again. Customer service was zero help. Scrambling to find a replacement before my event tomorrow.