Shiva TravelReviews of shivatravel.com

Vance was so helpful. Will recommend this company again.

Booked my flights to Miami. It was easy and hassle free.

Smoth and easy. Got the best price in market.

Like the other reviews Shiva Travel Agency is a Scam.. there whole point is to get your information and then they satisfy this game of your ticket being cancelled.. the other reviews that are good were obviously made from them.. please be careful about this company..

Very polite and helpful

The plane ticket got canceled. Saying their authorization with American Airlines expired. Lie or not, don't trust them!

Giving one star is generous. This company is scamming people. I had a clear copy paste of a "confirmed" booking for five of us at Thanksgiving. I called the airline to choose seats and they had no record of a reservation. I called Shiva Travel daily, only to be told it was "200% confirmed" and an email would arrive in 48 hours. They had thousands of tickets in the queue from Labor Day weekend, not to worry...all complete BS. After a week of calling and emailing multiple times a day demanding my confirmation, I was told I needed to send a copy of my driver's license to accompany my credit card information. This was a huge red flag as I've never had to do that with any other reservation. They already had my CC information, and I jokingly asked if they also needed my SSN as this was highly inappropriate. THEY ARE NOT ENDORSED BY THE BETTER BUSINESS BUREAU AND HAVE COMPLAINTS ON THERE. I know the cheaper travel ticket is attractive, but they are scamming people somehow. I cancelled my trip and told them if I see any charges on my statement I would file charges for fraud. This is a terrible company and one to stay far, far away from. They never had any intention of booking my flights and they are very condesencing the moment you demand what is yours...and what is standard practice for any travel agency...your confirmed tickets. These people should be SHUT DOWN. Horrible. Horrible. HORRIBLE.

Update added January 5, 2020...Still no refund received. I've filed a complaint with the Better Business Bureau and discovered this company has an "F" rating due to 4 previous complaints, all of which went unanswered and unresolved by Shiva Travel. In my last contact with them, they brought up that they knew I posted my review (below) in September and asked me to take it down. I told them I would when they refunded me but even that wasn't enough motivation for them. If you use this company you are taking a huge risk. Be warned. Original review: Would give ZERO stars if I could! Booked flights in January for a May trip. Life happened and my mother passed away unexpectedly. Her services were held on the day we were supposed to fly out. The airline refunded us immediately and in-full, but after 4 MONTHS, 6 EMAILS (all of which went unanswered), and as of today, 7 PHONE CALLS (each ending with the promise that I would receive my refund within a week), Shiva Travel STILL HASN'T REFUNDED the booking fee! Oh, and I found out on the 6th phone call that I would only be given a partial refund... you know service fees for everything they could think of, cutting my "promised" refund amount in HALF. You'd think they would at least have compassion for someone who just lost their mother...not. at. all. They also promote themselves as having award-winning customer service, what a joke! Except the joke is on you if you actually use them. I learned the hard way so you don't have to...don't make my mistake!