Shiva TravelReviews of shivatravel.com

Shiva travel sent me a booking authorization with a price, received my credit card number, and then did not issue the ticket. They strung me out for 8 days, telling me every day that they were about to issue the ticket, but it was never issued. I was told after 7 days to call the next day. When I called, I was told that the agent was on a 1 week vacation and that the ticket was cancelled! Don't use this travel agency. They are absolutely terrible and unreliable.

Terrible. They required me to submit a "5 star" review as a condition of issuing my tickets. I am editing that review now afterwards. I specifically asked if the tickets were regular economy or basic economy. I did not want basic economy and would not have booked it. Unfortunately, I now have basic economy tickets. Vance Victor, the agent, kept telling me to wait a few days for the ticket to upgrade to regular economy "once the ARC processes". It never did. After speaking to another agent, it became clear that they don't seem to understand what Basic Economy is on American Airlines. Every step of the way was difficult, and I would never use them again.

Thanks shiva

Ok service very hard to understand

Good service

Cheap but a little of a hassle

Great prices! Helped me out when we thought there was a problem!

Good service.