Shiva TravelReviews of shivatravel.com

VANCE VICTOR was a winner when I called about seat assignments on an upcoming flight. For 4 days I had requested seat info and was told I would receive an email in 24 hours with the info - emails yes received but no seating assignments. Vance listened to my complaint and solved my problem and immediately sent me an email confirming seating assignments. He was polite and professional in handling my problem. Thank you Vance.

No problems things went well and quickly

better price

Had to switch airlines but flights are similar.

Very very bad experience with this company.. Do not waste your time and money !

So far it is the same as people below, I am booking tickets for my family. Get the phone call and they want to change it up. new Airline and tickets. the only problem so far I don't see the tickets and I have no confirmation. Vance Victor was friendly but now he is dropping the ball. it has been 4 days and no response from and email lets try calling. Traveling is hard enough as it is nobody want to be worried about scams. Pick up the phone call me back or send an email so I can verify my agenda with the airline. I will change my review when I hear something positive.

Booked roundtrip Miami-San Diego, non-stop. Got a TRIP CONFIRMED email. Then they called me saying they lost America Airline’s contract just the day before they booked my trip. Then they offered me a more expensive 1-stop flight on United. I told them I would think about it and search options around. I was told I would have to pay a $25 cancelation fee to “cancel” my trip. What? I never wanted to cancel, they were the one who could NOT (or want not) delivery the reservation. I told he must be out of his mind to think about charging me for their incompetency. He said “Sorry sir, I have to charge you, it’s company’s policy”. I told him to shove his company policy up his behind. Terrible experience, will NEVER use this shady company again.

Jay was helpful