ShipToBoxReviews of shiptobox.com

Awesome service with an affordable value! I got the shipment in a very good condition and faster than usual

Very good shipping rates , free merging and consolidation , alternatives shipping couriers

one of the best shipping Companies in Price and Services .

Lying. Theft. Attempts to place blame on others and justify these actions by all members of the company. All this looks like a well-coordinated criminal scheme. It's simple: (1) First, they answer your letters nicely and quickly, (2) They lure your credit card details and documents, (3) Next, you send a parcel to their address. After that, everything changes. (1) They will rarely answer you, (2) They overestimated the weight of my parcel up to 5Lbs, in the documents of the logistics company I found a real weight of 0.01Lbs (how do you like that?), (3) All this was done in order to create it seems that they sent all my boxes, but .... there are goods in the documents, but they are not in the parcel =) How did they respond to this many days later? - It was my seller who did not put the goods, but they are good, they sent everything as it was. A very stupid answer, because in the photographs taken by their employees and posted in my personal account, all the goods I ordered are there. That is, I see this as another fraud, namely with the insurance company, which must cover the loss from the loss of my goods. I am concerned that such criminal behavior is taking place and am preparing to hire a lawyer in Delaware to file a criminal complaint with the police. Please, other victims, contact me.

Avoid them by all means. I used a credit card with them and that was the only time I used it online and my credit card information was stolen. My card was used for an online international flight. They were the only source that had my credit card info so it had to be them! My second review after response: First you are suspecting that only you had my credit card information because this is the era of e-commerce !! Really that’s the only way you were able to defend using my card after stealing my credit card info .. wow very clever ! You also didn’t mention that your so called customer service people asked me for card shipping address and said that required for card verification! So of course the unauthorized transition was made by someone from your company that had access to my credit card information .. it’s as simple as this! Second you said you searched for my customer name and you didn’t find anyone name as The Man! Really you thought my email alias is my real name so you searched for someone by the first name “The”! You are really believable 😁

Used this service 8 times till now. Have tried other package forwarding companies but found ShipToBox better in several things. 1. Items received added to my account same or max next day. 2. Consolidation takes usually 1 day 3. They ship the package out same day after the payment. 4. They let you fill customs declaration yourself 5. Prices are fair even though you may feel they give you wrong weight but it still cheaper than other companies at the end. 6. You can ship from their warehouse to another US address, you can pick it up yourself. 7. No monthly fees unless you have business account. 8. Have "buy for me service" (did not try it. A bit expensive in my opinion 8$ + 8%) 9. They have print label service Some things that need consideration, - special requests need more attention (couple of times they forgot to remove price tags from my items) - more efficient customer service, maybe live chat or something like that instead of whats app. Yes and do not forget to write your account number when filling your shiptobox address otherwise you will wait long time for the package to be added to your account.

One of the worst and non-transparent overpromising forwarders we ever dealt with. Website not friendly at all and very confusing, asking for a lot of payments in advance without even explaining what they are for. Overweighing or estimating the package for about 90-100% more! If package weight is 7lbs they weigh and charge 15lbs!! They charge monthly fees without even using their services or asking for upgrade then refuse to refund them back. Also they claim they charge a small amount for card validation but they never refund that amount either!!! The whole company’s operations and website are messed up. Major delays in processing items received and shipping. Shipments not reflected on warehouse after delivery unless followed up with customer service through chat or email. Issues with internal communication, almost nothing gets done smoothly unless we constantly follow-up! More importantly, instructions are not followed, "Special Requests" do nothing or not considered which lead to goods arriving damaged, and of course, no action or compensation from ShipToBox on any claim, just a lame apology. Service from ShipToBox negatively affected our business by damaging our items, losing clients and/or holding us liable for late deliveries plus overcharging us way more than they should.

a minute ago DO NOT SHIP WITH THEM. I shipped a package, they priced it according to higher measurements. Even after I sent them the FedEx receipt which shows clearly that they overpriced, they just refused to refund. THEY TAKE ADVANTAGE OF OUR GOODS BEING IN THEIR WAREHOUSE. DO NOT SHIP WITH THEM.