Jimray
The response from the agents is prompt…
The response from the agents is prompt and precise, always reloving the matters raised. I do commend in particular the response from Agent Adam in this case, as a good example.

Unlimited shopping and shipping experience. We buy for you, sales tax free, and ship to you.
ShipToBox (shiptobox.com) has 578 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Jimray
The response from the agents is prompt and precise, always reloving the matters raised. I do commend in particular the response from Agent Adam in this case, as a good example.
edvanio A.
A minha encomenda chegou em perfeitas condições e bem embalado, a única preocupação foi não ter recebido a notificação de encomenda já estava na minha cidade pronta para levantamento. I loved the services!
Response from ShipToBoxAug 11, 2026
Hello edvanio , Thank you so much for your feedback! We’re delighted to hear that your order arrived safely and well-packaged. We apologize for the missed notification and appreciate you bringing this to our attention. We’re glad you loved our service and hope to serve you again soon! 😊 Thank you, Customer Service Team
Farrah A.
I've been in contact with costemer service via WhatsApp The person incharge " Adham" so much helpful, and guid you through the process very easily He even found for me a lost item 🙏
Response from ShipToBoxDec 12, 2025
Hello Thank you for your feedback! We’re glad to hear that Adham was helpful. We appreciate your support and look forward to assisting you again! Thank you Customer Service Team
Yasser A.
Excellent customer service specially "Adham"
Response from ShipToBoxDec 12, 2025
Hello Thank you for your feedback! We appreciate your support and look forward to assisting you again! Thank you Customer Service Team
Chris
Positive feedback: 1) Great customer service 2) Fast repacking and shipping 3) Shipping rates Negative feedback: 1) No Paypal as a method of payment 2) No possibility to cancel the registered debit/credit card if not through the customer service 3) Complicated method to add a debit/credit card 4) Old fashioned website If they will improve these aspects, this service would be the best.
Response from ShipToBoxNov 24, 2025
Hello Chris Thank you for your feedback! 💙 We’re glad you’re happy with our service, fast shipping, and rates. We also appreciate your suggestions regarding payment options and website usability and will share them with our team for improvement. Thank you Customer Service Team
Ednilson
They work very well
Response from ShipToBoxMay 2, 2025
Hello Ednilson, Thank you for your positive feedback! We’re glad to know you’re satisfied with our service. We look forward to assisting you again in the future! Thank you, Customer service team
Baboloki A.
Very good live chat support, the team with guys like Adam and Erika were really helpful in explaining some procedures and assisting with shipping payment process. Will produce another review once my shipment arrives. So far so good.
Response from ShipToBoxApr 8, 2025
Hello , Thank you so much for your kind words! We're thrilled to hear that Adam and Erika were able to assist you and provide clear guidance throughout the process. Our team is always here to help, and we look forward to hearing your final thoughts once your shipment arrives. We're confident you'll be just as pleased! 😊📦 Thank you, Customer Service Team
Fernando B.
The feedback from my concern was quickly answered with all details.
Response from ShipToBoxDec 17, 2024
Hello Thank you for your kind words! We're thrilled to hear about your great experience with our customer service team and appreciate your support. Thank you Customer Service Team