Ship & PlayReviews of shipplay.com

Response from Ship & PlaySep 14, 2026

Ms. Popp, Good morning, and thank you for reviewing your recent Ship&Play experience. We are pleased to see your international shipment to Croatia delivered ahead of schedule. With that said, we do regret that some of the prohibited shipping items caused an inconvenience for you. To add some clarity, the restricted items are not solely a Ship&Play limitation, but a carrier limitation tied to shipping unaccompanied international luggage. This ties directly into FAA regulations for unaccompanied baggage, and including items like liquids, rechargeable items, or aerosols can lead to complications such as customs holds and potential delays. We advise against shipping these items to help ensure your equipment arrives on time and without issue. Keep in mind that international shipping regulations are stricter than domestic shipments within the US, since bags must clear customs and are leaving one country to enter another. If you have any additional questions, please reach out by phone or text at 855-792-7529, and we will be happy to assist. Thank you for choosing Ship&Play!