Kate L.
Aidan is always prompt and helpful
Aidan is always prompt and helpful! Love working with him!

ShipMonk is where cutting-edge technology meets world-class fulfillment, all guided by our "merchant-first" core value. This allows us to enable high-volume, scaling DTC brands to stress less and grow more. We shipped millions of packages in 2024, fueled by our 2,300-strong team and proprietary technology that gives merchants a unified view of their inventory, orders, and shipping across all sales channels. With strategically located fulfillment centers across the globe, dedicated "mom & pop" support at a global scale, and refreshingly transparent pricing, it's no wonder we've earned a spot on the Inc. 5000 for seven years running. We're not just keeping up with the future of fulfillment—we're building it.
ShipMonk (shipmonk.com) has 399 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Kate L.
Aidan is always prompt and helpful! Love working with him!
Mark Ian T.
Perfect so far!
Felicia
Aidan responded in a timely manner with a kind response!
Norman Q.
Shipmonk is a great platform and very easy to use! It has made it very easy for me to manage all my FBM orders. Its interface is both user friendly and productive!
Xin
Shipmonk has been an amazing partner to us taking care of all the warehouse and fulfillment needs! They have a great team of happiness engineers/account managers, who will be always available when there is an issue, they are like the extended team of ours when planning for inventory and strategy on warehouse planning. Thank you, Dave from the team for all the support and help on the journey! The backend of the Shipmonk system is easy to use and manage, very user-friendly for our team members to learn!
Julie B.
We had a brief experience with Shipmonk (just over a year) and were happy with their work. Boxes were accurate, on-time and staff was friendly. The software was easy to learn and use. We only moved away from their service because our life circumstances changed in a way that allowed us to bring shipping in-house.
Minh L.
Good team and service.
Emma G.
We love using ShipMonk their customer service is the best and with dedicated "happiness engineers" there are real people that can help solve fullfillment issues. They are an extention of our customer service and we appreciate their quick response times and attention to detail.