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ShipHero Reviews | Read Customer Reviews of shiphero.com

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Electronics & Technology
Internet & Software
ShipHero

ShipHeroReviews of shiphero.com

4.7510 reviews
Internet & Software
55 West Railroad Ave, Garnerville, New York

Directions Website

ShipHero4.7

Reviews510 About Contact

Overall score

4.7 out of 5

Excellent

Average of 510 reviews

Distribution

5★89%
4★4%
3★0%
2★1%
1★6%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

shiphero.com
[email protected]
55 West Railroad AveGarnerville, NY 10923

About ShipHero

ShipHero makes it easy to ship eCommerce with our powerful warehouse management software (WMS). Our cloud-based WMS is perfect for emerging, scaling and high volume brands. Instead of holding you back, ShipHero can push your eCommerce business forward with the technology and processes you need to run a successful warehouse. We Crush it for for eCommerce Brands and 3PLs:- Reduce mis-picks and mis-ships by 99%- Reduce warehouse costs by 35%+- Increase picking efficiency by 3x

ShipHero (shiphero.com) has 510 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: shiphero.com
Website: shiphero.com
Category: Internet & Software
Location: Garnerville, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 51% of reviews.
Latest: Most recent review: July 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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ShipHero reviews

510 approved reviews, newest moderated first

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JP
Apr 5, 2021
Bel is AMAZING and definitely…
Bel is AMAZING and definitely overcommunicated, which was really helpful as I am a new customer. Great experience.
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Mariya
Mar 29, 2021
Absolutely amazing
Absolutely amazing. Excellent customer service. No hidden fees like the other guys. Easy to set up and all very simple. So relieved I found this company after reading all the nightmare reviews from other 3pls. Phew!
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Silvia K.
Mar 26, 2021
Great customer service & good rates
They have great customer service, friendly and efficient. On top of that their prices are way better than the other 3PL we looked into. I would definitely recommend ShipHero.
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Laziz
Mar 25, 2021
The service is great!
The service is great!
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Aaron O.
Mar 24, 2021
Our helper's name was Danielle (She's amazing)
Our helper's name was Danielle. She was incredible at taking care of anything we need and made things seamless. ShipHero is great and has made our fulfillment a million times easier than us doing it ourselves. We use Skubana, Shopify Plus, CartRover, and soon to be Returnly. ShipHero integrates with all platforms.
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Hermonie L.
Mar 23, 2021
Helpful team
Bel has always been super helpful! Love getting quick responses from the shiphero team :)
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MC
Mar 18, 2021
The Shiphero chat feature works GREAT!
The Shiphero chat feature is very useful and easy to use. The reps are very helpful with making sure the customer needs are met in a timely manner.
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Mina C.
Mar 18, 2021
I am a woman owned small business first…
I am a woman owned small business first off. With that said ALL the women I encountered at ShipHero are remarkable, kind and compassionate people who gave me excellent customer service from day 1. I would I highly recommend trying their services. Thank You ShipHero for everything!
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