Ship Camps Reviews | Read Customer Reviews of shipcamps.com

Ship Camps Reviews | Read Customer Reviews of shipcamps.com

Ship Camps reviews

561 approved reviews, newest moderated first

Laura H.
Aug 2, 2026
This was super easy trunk arrived a day…
This was super easy trunk arrived a day earlier than expected. Sent all the forms did all the work for me. No issues.
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Boise N.
Aug 1, 2026
Use this company !
Seem less - great way to get your kids stuff to or from camp. Highly recommended.
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Lauren C.
Jul 31, 2026
Very timely
Very timely, good communication, easy to use and everything was transported safely and quickly. Thank you!
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Marco
Jul 31, 2026
Pretty easy to use
Pretty easy to use - only wish there were earlier times for delivery
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Cara
Jul 31, 2026
Timely Service, need slightly more care…
We have used this company for a number of years for our sons’ summer camp trunks. They are very timely and organized with the materials getting to you and pick up/delivery. Unfortunately, this year the trunk was significantly beat up in transit to and from camp. On the journey to camp, the lock latch was bent making that part unusable. On the way home it returned without handles. I know they are trunks, but they do need maybe a slight amount more care when loading them and unloading them.
Response from Ship CampsJul 31, 2026
Cara, Good morning, and thank you for sharing your recent Ship Camps experience. We're pleased the pickup and delivery went as expected from a timing perspective, but we do regret to hear about the condition of your trunk upon arrival. Rest assured, this is not a common occurrence, and when it does happen, damage like what you're describing is covered under our Ship Camps insurance policy. Unfortunately, based on the details provided, we're unable to locate your order. We've sent a private message requesting a few more details, such as your full name, the email address associated with the order, or your Order ID. Once we have that information, a member of our team will reach out directly to help file a claim and ensure you're properly compensated and reimbursed for this issue. Thank you in advance for your time. We look forward to ensuring your satisfaction!
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Jennifer I.
Jul 29, 2026
The customer service I received was…
The customer service I received was excellent. All my last minute questions were answered with quick responses. The baggage arrived on our front porch in the time specified.
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FS
Jul 27, 2026
Damaged luggage
For the third year in a row, our luggage from camp arrived home severely damaged. If there was another choice, I wouldn't use Ship Camps.
Response from Ship CampsJul 27, 2026
FS, Thank you for sharing your recent Ship Camps experience. I'm glad both bags arrived ahead of schedule on each leg of your round trip, but I'm sorry to hear your luggage arrived damaged once again. Receiving items in worse condition than when they shipped is by no means common, and for this to happen more than once is certainly not what we want for you. Just as we have in years past, we'll make sure you're properly compensated for this. This is the first we're hearing of the issue with this year's shipment, and I don't see any outreach to our team outside of this review. Therefore, I'll have a member of our team reach out to you directly to retrieve the appropriate documentation to file your claim for approval and reimbursement. I'm sorry for the inconvenience this has caused, and I look forward to making sure you're compensated appropriately. Thank you for your time and patience while we resolve this for you.
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Joseph
Jul 26, 2026
It was so awesome not lugging these…
It was so awesome not lugging these bags on a flight!!! They were there for my son at camp and then returned home!!! Loved it!! Customer service was awesome!!!
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