Shipa FreightReviews of shipafreight.com

Son unos estafadores. Una vez han cobrado el flete, organizan lento y mal el transporte por lo que siempre sale más tarde de lo que se contrato incialmente. Una vez en destino, te piden más del doble de lo cotizado aduciendo incrementos en el flete inesperados. En mi caso un LCL de 14m3 Junio de 2021 (cuando el coste de container Shanghai - Barcelona era de 6000US- 40 feet container) la cotización fue de 1200€, cuando la carga estaba en aduana, me enviaron un correo diciento que habían calculado mal el flete que o pagaba 1950€ más o no me lo entregaban. Mis 14m3 pagaron más de la mitad del container. Discutir o querellarte con India es totalmente inútil y más costoso: tienes 2 opciones, o dejas la mercancía o les pagas lo que se les antoje.

Will never use this service again. Honestly the service from start to finish barring the delivery man was appalling. It's too long to write so I've just used pointers below. I imported from India to the UK via air, i was quoted 10 days it took around 24 days. India 1) Shipafreight increased the fee by a £1000 once they had my goods. 2) Shipafreight held my goods for over two weeks and took an entire week just to send me a payment link. 3) The team on the ground were extremely unorganised and kept asking for details which we had already provided, thus causing further delays. 4) None of the team were pro-active and did not bother to keep me updated on the situation. UK Once the goods arrived in the UK I got a bit more clarity, however on Monday, the day of arrival, the goods were cleared within hours. For 4 days Agility kept telling me it's not been cleared by customs. The agility employee told me to ring them myself and check whats going on. When I rang customs, they said the goods were cleared within hours. I told the agility employee and surprise surprise within minutes his system updated. Honestly, the whole thing was an expensive farce.

Truly awful company. Don't expect customer service from them. They NEVER reply back to my email after I ask for the details about the breakdown of the total cost they gave to me. Truly frustrating and hard to deal with such a company. Don't waste your time on them. I can't believe such a company like this can be ranked highly on Google search.

I wouldn't even give them one star. Wish I had read these posts before using them! DO NOT do it unless you want your freight to take 6 month to arrive. Literally.

These people are incompetent. They took our money. Asked for more. Strung us along for more than 2 1/2 months and finally, after dozens of emails (most not answered), they informed us today "we have not been able to secure a booking for some time now due to destination and limited capacity from airlines." DO NOT Try to SHIP with Shipa. You will be disappointed. Your customers will be upset with you and believe that your customer service is unacceptable.

They did get me my shipment in one piece. However they stick you with extra charges and what option do you have but to pay when they have your shipment held hostage. For this reason I would never use this company again

This company is GOD AWFUL. PLZ DO NOT BOOK WITH THEM. They dont give a sh!t over their! They took thousands from us and now all of a sudden no replies and hanging up on us. Sketchy overseas company and looking to take legal action. (It starts with them being very responsive when they want your money and once they get that, they stop caring Completely. )Be safe out there.

I have been trying to arrange delivery for my shipment but their representatives are so stubborn that they don't bother about the customers convenience and keep saying that they have arranged delivery, they have their own timings and dont care what time customer is available. I had given our office timing which is 9 am to 6pm but their decides to come at 9pm and there was no contact made but they put up status showing that delivery was "failed", what type of behavior is this? This company should definitely close!