Melissa L.
Excellent product, great customer service
Setup was relatively simple, and the few “kinks” were quickly remedied via email to the customer service folks. Couldn’t be happier with our 3 devices!

Shine Bathroom uses technology to elevate your bathroom experience. Shine's first product is the Shine Bathroom Assistant - A simple way to automate toilet cleaning and maintenance.
Shine Bathroom (shinebathroom.com) has 567 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Claim this listingInternet & Software · El Monte, California
Excellent

Internet & Software · Los Angeles, California
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Internet & Software · San Francisco, California
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Internet & Software · San Francisco, California
Excellent
567 approved reviews, newest moderated first
Melissa L.
Setup was relatively simple, and the few “kinks” were quickly remedied via email to the customer service folks. Couldn’t be happier with our 3 devices!
Zivthan Dubrovsky Z.
It’s only been a few weeks but so far Shine is doing great, very happy we got this. Setup was easy and the unit hides well behind our toilet. I like the glowing ring, feels high end. The app is intuitive and I really like the water tracking, I never realized we used the bathroom so much. It’s quiet, no harsh chemicals, and overall product feels solid and does what it promises.
Chris L.
It took a long time to get my Shine device delivered, but I've been using it for about 3 weeks now and I can already see it working! My toilet bowl is super clean and white. Pod refills seem to be a little slow to get shipped, although the company said they are working on improving shipping time (and with all of the global manufacturing issues over the past year I can understand that it's just going to take some time for manufacturing to catch up). Overall I'm very happy with it!
Rai
Device was easy to setup through the app — really looks like the Shine team developed that part well. Delivery was slow, but the device is worth it... As a mama of three babes having any cleaning task automated is such a time saver — I joke with my husband that I’m not sure if I love my Roomba or Shine more! Also, we have 2 dogs so having non-chemical cleaning is great because they sometimes drink out of the toilet bowl, le sigh.
Kelly N.
We have two toilets in our house and one Shine. There is a night / day difference between the Shine bathroom and the “sad” bathroom. It’s amazing how much dirtier & smellier the sad bathroom is without Shine. I’m immediately going to install another Shine so we can have two happy toilets in the house. - Happy, healthy mom.
Albert
The idea is nice, but it is very sad that it took more than a year and i still did not get it and was forced to request a refund. Very sad, feel bad for the company and myself.
Response from Shine BathroomMar 26, 2021
Hi Albert, We completely understand how frustrating the delays have been - if it means anything, we're a small business hoping to survive the challenges from last year as well as the difficulties surrounding delaying our pre-order customers. While we wish you would have stayed with us, our team is glad that you made the choice that you felt most comfortable with. Throughout your entire experience, we have always aimed to treat our customers with dignity and respect, especially during the cancellation process. We hope that you reconsider Shine in the future. If you do, we hope that you consider updating your review here.
Spencer C.
My toilet requires waaaay less work than before. We have hard water do normally we start to see the lines after a week or so. With this thing it doesn’t happen at all. It also reduces the other ...debris... that can stubbornly persist.
Sina
Do not waste your time and money buying this fiction! I've paid for this a year ago (March 2020!!!), and every 3 months I get an email pushing the delivery another 3 months back! I don't think they actually have anything but some prototypes that they built with people's money! there is no charge-back protection after 6 months from your bank, so I've actually lost all my money!
Response from Shine BathroomMar 23, 2021
Hello Sina, Regarding your mention of losing your money, please know that this is not the case. If you would like to pursue a cancellation please continue reading below. Our team has faced several challenges stemming from COVID-19 that definitely have pushed back delivery times for many of our pre-order customers. Most recently, we identified a quality control issue that required a specific manufacturing process to be changed to fully resolve this specific concern. While this has caused added time for our pre-orders, we are beyond grateful that we detected this prior to taking delivery of our largest batch of devices yet. The entire team is focused on delivering the highest quality product to all of our customers and in this scenario the added delay further demonstrates our unwavering commitment to upholding these stringent manufacturing standards. The end result for our customer will be the absolute best product that we can produce; we are proud of that. Please know that during this pre-order stage, all of our customers have the option to cancel their orders rather than wait. Should you choose to pursue that direction, we understand. Simply send an email to our customer support team at [email protected] to begin the process. If you do choose to stay with us, we are grateful for your continued support. Our entire team is profoundly confident in our ability to deliver along the newest shipping timelines. We can't wait for you to experience the fruit of our hard work these past few months.