Shine BathroomReviews of shinebathroom.com

Let me say right upfront that the only reason I’ve rated it as “in the middle” of stars is because so far, it has done an excellent job on part of the bowl but not so great on the ring that ends up just above the resting water level. So I’m waiting to see if more time gets rid of that. I’ve struggled in the past with pretty significant hard water buildup and Shine has done a great job dissolving and removing the stain for the main part of the bowl - although I did have to scrub it a few times several days apart. It didn’t take really hard scrubbing though like before and once off, it hasn’t built back up. For the rest, I have tried moving the spray bar and adjusting spray time to longer and it’s fading but definitely still there. I have my fingers crossed though that more time will make this as shiny and clean as the rest! I’ll be back to update to five stars when that happens 😊

I have the assistants, the unlimited pods and the unlimited TP. The assistants have definitely cut down on moldy lines in my toilets, although I have had to clean every bowl a bit (much lighter cleaning than normal) to keep black and pink water lines away. I have had to futz with my spray time and pods used to make things stay clean longer; some human intuition is required. Pod reordering was super easy with the app. We started the TP subscription last week and got our first shipment quickly. We will see how long it takes for refills.

Excellent concept. So far so good as I’m Learning how to properly set up cleaning and set the length of time of cleaning and things like that. It will only get better in time and overall the bowls are cleaner consistently than they’ve ever been. I do recommend it and I know that in time it’s going to be super.

I really like the Shine Bathroom Assistant. It was very easy to install and set up. I am very happy with the results even though I still have to do some light toilet cleaning it is nothing like it was before Shine!!! I would highly recommend! Also, so far their customer service is excellent!!!

I have to admit that I am much happier with the Shine Bathroom Cleaner than I expected to be. I live in an area with very hard water and we always had a “hard water line” around our upstairs toilet that would not go away despite trying chemicals, bleach, and hard scrubbing. Since using the Shine, that toilet is sparkling clean and I haven’t had to do ANY cleaning.

When the Shine Bathroom cleaner arrived 10 months late, I didn't hold it against them. The cleaner didn't work on its own but after a 15 minute Zoom conversation with their support, it worked great..........for 6 whole hours. It stopped monitoring the water usage by the next day and then after one more day the battery also died so I guess it stopped working then as well.

Their battery pack in my case does not work. Instead of offering a new one they just intimate I can’t figure out how to charge it. Do they include charging items, no. They are a joke. What a total waste of money. I waited for absolutely nothing. I installed it and it worked for 2 days. Not my idea of a good product. Don’t buy.

To Whom It May Concern: I want to return these products and would like a full refund. Releasing a product at this stage of development is near criminal. Many of the features that were in the marketing materials from the beginning do not even exist (i.e. there is no way to do a manual clean, there is no compatibility with Alexa, the app has little to no real functionality aside from initially connecting the device). I have spent hours of my time trying to troubleshoot these, with your video chat team no less! All of this to no avail. I sat there on hold as they tried to figure out why a brand new replacement device was not responding, only to chalk it up as being defective too. They attempted to calibrate two of my machines to spray at the proper time, only to inform me that there is only so much customization that they can do, "but don't worry, there is an update coming!" So, now I have a second, "apparently defective" unit sitting in my upstairs bathroom looking pretty, but doing nothing. A master bathroom unit that was functioning far better, albeit still poorly, before any of your "trained" lackies messed with it, and a downstairs unit that appears to be functioning, but still doesn't spray at the right time. Oh, did I mention that my master bathroom unit just seems to become useless every time I try to refill and make new cleaner. Could I get it to function again? Sure! But only if I want to spend a half hour or longer removing, adding it back into the app and calibrating it, potentially two or three times to achieve functionality. Do I believe these units could achieve the desired outcome? Absolutely! However, the sideshow of an experience that I've had with your company is unacceptable and unprofessional, leaving me with units that, at best, help with the smell. The only reason I'm writing this angry letter is because I don't know what else to do. I try to reach out to customer service in a mild mannered way and I get nothing. That leaves me the option of Facebook and this email, because I'd have a better chance of winning the lottery than calling into your help line and having someone answer the phone. As a legitimate company, we certainly wouldn't want to answer our phone...ever! I want a refund. No more empty promises. No more adding years to my unlimited pod membership, which does me no good when the products don't function correctly. A...R-E-F-U-N-D. Make it happen...please!