ShelterLogicOur brands are known for their affordability, innovative engineering and durable construction, and are made to meet the unique storage and lifestyle demands of all our customers. Shop ShelterLogic online for all your shade, shelter, and storage needs: garages, sheds, canopies, greenhouses, pop-up canopies, shade sails, and more.
ShelterLogic (shelterlogic.com) has 482 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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B M.
Very good customer service , Easy to get in touch and called back promptly Haven't received product yet
Response from ShelterLogicApr 16, 2026
Hi BM, Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated! Best, The ShelterLogic Team.
Gilbert C.
I bought an upgraded replacement cover, and it was delivered promptly...as it was still cold out, I didn't get to install it for a few months.......I got it installed and all seemed ok. Then I noticed I could see light through the "ends", there were pinholes where the material had been folded. I sent pictures of the pinholes and the very same day they ordered replacement end pieces. I received them and got them installed within a couple weeks total time. I was amazed (and pleased) that there are still companies out there that value their customers. I've used their products for several years and had no problems. It's good to know how much they stand behind their products.
Response from ShelterLogicApr 16, 2026
Hi Gilbert, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out! Best, The ShelterLogic Team.
Matt B.
I had to order replacement curtains because my previous ones were getting old and finally ripped after a bad a windstorm. This company was easy to do business with, and my replacement curtains are high quality. I am somewhat disappointed they discontinued the clear curtains, but the solid grey is a growing on me.
Response from ShelterLogicApr 16, 2026
Hi Matt, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out! Best, The ShelterLogic Team.
Michelle L.
The customer service was very good, they went above and beyond to help us out. Even though our “issue” was from 5 years back. We will definitely be back as customers !
Response from ShelterLogicApr 16, 2026
Hi Michelle, Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!
Edra S.
I was planning on getting 6 replacement parts for a 20 year old building. Anthony gave me a quote for these parts and shipping. Then he told me the price of a new building. He gave me time to contact my builder and make my mind up on which offer I wanted. I never felt pushed or threatened to make my decision. Each question I asked him he gave me an immediate response. I felt he was very professional explaining the size of the building, all the way to the color of the building. This sale took almost all day and he was very patient with me. I enjoyed making this purchase with Anthony. He is an asset to your company. Thank you
Response from ShelterLogicApr 16, 2026
Hi Edra, We are so pleased to see that a member of our Team was able to resolve your issue quickly and efficiently. We will be recognizing Anthony for his efforts and would like to thank you for taking the time to share this experience and for choosing Shelterlogic! Best, The ShelterLogic Team.
GB
Rep provided the documents quickly. Thanks!
Response from ShelterLogicApr 16, 2026
Hi GB, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out! Best, The ShelterLogic Team.
John B.
Helpful, friendly and knowledgeable. It was easy to order a couple of ultra covers for our garages.
Response from ShelterLogicApr 9, 2026
Hi John, Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!
Ed S.
Very quick response Courteous Saved me a lot of time Understood my requirement
Response from ShelterLogicApr 9, 2026
Hi Ed, Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!
