ShelterLogicOur brands are known for their affordability, innovative engineering and durable construction, and are made to meet the unique storage and lifestyle demands of all our customers. Shop ShelterLogic online for all your shade, shelter, and storage needs: garages, sheds, canopies, greenhouses, pop-up canopies, shade sails, and more.
ShelterLogic (shelterlogic.com) has 482 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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carolannkitchenhotmail.com
The person I spoke to was very helpful and sent me great information for the products I was interested in!
Response from ShelterLogicApr 17, 2026
Hi Carolann, Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!
Elton
I had an old Shelterlogic shelter, I got from a friend 10 years ago, stored in a shed. Of course I had no idea how to set it up. I found a 6 digit number on a tag and one email to Sofiane at Shelterlogic got me a set of instructions the next day. Talk about quick service! Did not expect such a quick and pleasant experience. Much appreciate your help Sofiane!
Response from ShelterLogicApr 17, 2026
Hi Elton, We are so pleased to see that a member of our Team was able to resolve your issue quickly and efficiently. We will be recognizing Sofiane for his efforts and would like to thank you for taking the time to share this experience and for choosing Shelterlogic! Best, The ShelterLogic Team.
sandra B.
I bought a gazebo on marketplace and was able to get a PDF copy of the manual very easily by a quick call to the company.
Response from ShelterLogicApr 17, 2026
Hi Sandra, Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!
Rudy
I have bought a tent and a couple sets of walls/doors from Shelter Logic with Anthony helping me out every time. Anthony was great to work with, when we had a storm come through and ruin a new set of doors he sent us out a replacement set for free. I will definitely be reaching back out to Anthony when I need a new tent.
Response from ShelterLogicApr 16, 2026
Hi Rudy, We are so pleased to see that a member of our Team was able to resolve your issue quickly and efficiently. We will be recognizing Anthony for his efforts and would like to thank you for taking the time to share this experience and for choosing Shelterlogic! Best, The ShelterLogic Team!
James D.
Your response and delivery, but the material is defecient as to sturdyness. In the process of assembling the building, we had 40+ MPH winds, which destroyed the frame. Fortunately, my insurance is working for me at my loss.
Response from ShelterLogicApr 16, 2026
Hi James, We are very sorry to hear about this! Customer satisfaction is very important to us, and we would be happy to assist with any questions you may have. Our customer service team is available by phone seven days a week at 1‑800‑560‑8383, and they’ll be glad to help you with your request. We look forward to assisting you! Best, The ShelterLogic Team!
Michael W.
Great, knowledgeable, and friendly representative in Kim Nelson.
Response from ShelterLogicApr 16, 2026
Hi Michael, Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!
Val R.
John and Kim have been amazing they have helped us so much. I have reached out to them when my situation was impossible they came though for us in the biggest way they could have by helping us with our damaged sheds from the terrible storms they made us feel so releved from our sitution there help was so great. I give the copy 10-10 thanks
Response from ShelterLogicApr 16, 2026
Hi Val, We are so pleased to see that two members of our Team was able to resolve your issue quickly and efficiently. We will be recognizing John and Kim for their efforts and would like to thank you for taking the time to share this experience and for choosing Shelterlogic! Best, The ShelterLogic Team.
James R.
I received the answer to my question very efficiently and in a timely manner.
Response from ShelterLogicApr 16, 2026
Hi James, Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!
