ShelterLogicOur brands are known for their affordability, innovative engineering and durable construction, and are made to meet the unique storage and lifestyle demands of all our customers. Shop ShelterLogic online for all your shade, shelter, and storage needs: garages, sheds, canopies, greenhouses, pop-up canopies, shade sails, and more.
ShelterLogic (shelterlogic.com) has 482 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Teresa
Laura Miller was very helpful in getting parts sent out after realizing a person who had been hired to put the shed together disappeared after leaving part of the doors unfinished. Thank you.
Response from ShelterLogicMay 1, 2023
Hi Teresa, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Larry S.
Kim Nelson made ordering simple and with joy of laughter to make a great day Thank you
Response from ShelterLogicMay 1, 2023
Hello Larry, We are incredibly grateful that you took the time out to leave us a 5-Star review.
Kurt R.
Arelis helped me order a replacement canopy on the chat. Very helpful and quick. The entire exchange was less than 10 minutes. Thanks.
Response from ShelterLogicMay 1, 2023
Hello Kurt, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Mike
I appreciated the quick return email by representative Lynn McCann to my parts request. Her reply was very detailed with parts needed that matched my manual information and gave a detailed break down of cost for each part with a total. Also outlined next step to proceed with order. She was very friendly on the follow up phone call l made to complete my order and she offered additional advice on installation. Great service!
Response from ShelterLogicMay 1, 2023
Hi Mike, We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Osie C.
Lee Ann was professional and helpful. She handled my concerns with great care and helped to find a resolution to my problem when the retailer would not. Lee Ann is what customer care is all about. As consumers when you feel like someone is actually listening and trying to be helpful that means ad much as solving the actual problem! She should be training others on what customer care means! Thank you for her and standing behind your product! This turned my experience with the greenhouse I purchased from a negative to a positive! I would purchase again just because I know the after care is amazing!
Response from ShelterLogicMay 1, 2023
Hello Osie, We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Julius G.
Great service! Lynn McCann was able to help me on my needs and it very much exceeded my expectations. Keep it up!
Response from ShelterLogicMay 1, 2023
Hi Julius, Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
john
Anthony was very helpful, prompt and courteous. The quality of the covers needs to be improved, however.
Response from ShelterLogicMay 1, 2023
Hello John, Thank you so much for taking the time to leave us a 5-star review!
Shawn Q.
I was missing a part for my gazebo. Within 2 hours of putting in my online request it was handled and shipped. Thanks for your help Lynn McCann.
Response from ShelterLogicMay 1, 2023
Hello Shawn, Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future!
