ShelterLogicReviews of shelterlogic.com

Used the chat function to order a replacement canopy for a 15 year old SOJAG gazebo. Once I found the model number card under the old canopy the order was very smooth and easy. I was assisted by Arelis, who had no problem finding the right item, placing the order and answering my follow up questions. All very friendly, professional and efficient.

Ordered through live chat. Debora was most helpful. She made it an easy process. Kudos to her for caring about the customer. Shelter Logic is lucky to have her on the front line.

Debora was awesome on chat! She answered all my questions and assisted with what I needed! I will return to this site for future purchases! TY!!

This is the second replacement cover I have ordered (two different shelters) I was very pleased with the assistance I received first time when all I had were dimensions, no model or replacement numbers. This order was just as courteous and prompt. Thank you !!

Called in for a replacement cover. Very quick and helpful customer service.

Fast and easy, Lynn McCann was a pleasure to work with and she was extremely professional.

Arelis did a amazing job. 5 minutes and it was done ! Excellent !

Great customer experience and ease of ordering replacement components. Lee Ann was courteous and very helpful! I appreciate her efforts on my behalf.