ShelterLogicReviews of shelterlogic.com

Christina Damiano made her best effort to troubleshoot ad resolve my issue. Product has a tear in the cover. As there was no greenhouses in stock they were not able to send me a replacement.

Martine was professional, knowledgeable and patient. She answered all of my questions tended to my concerns right away. Thank you !

Bought a Shelter logic 1020 (10x20x8') The structure was shacky at first. See my other comment. Then, after installing the top cover and tigntening the lower bars to the poles, everything became much stronger. Time will tell if it will withstand winter winds. :o)

It went together fine and it held up to 60+ mph winds. If you buy the 7.5 oz cover, be prepared to replace the cover every year. It stands up to the rain, snow, and wind, but the sun dries it and it stretches over the poles and tears at the seams. After the 4th time, I'm done, I'm tearing it down. Mine is 14' x 32' x 12', so the next option (14.5 oz) is $2,100 vs $400 for the 7.5 oz that only lasts a year. No thanks. I can buy a new pontoon cover for $200 every year for 10 years and be money ahead. I LOVED having the shelter, but I'm tired of replacing the cover. If anyone needs 14' x 12' endcaps (zippered and nonzippered), I'll sell cheap ($100 + actual shipping cost only). I have a couple of each. Never been used. gened999 at hotmail.com

Thanks for the service I think that it is much improved since Sojag is part of Shelterlogic. Spare parts are often difficult to get. Good to know I can depend on you.

Remise un peu trop facile à pocher mais par contre le service après vente est un peu long mais mon contact était Martine galant très pro. Pour l instant j attend un dévié pour mes pièce endomage par mon déneiger.

I believe her name was Laurie, she was very pleasant and resolved my issue promptly.i would give 5 stars but this sight isn't working well on my phone and I can't tap the 5th star

I own a 10x10x8 ft. ShelterLogic shed. It was not difficult to set up but unfortunately I made a mistake in not anchoring the poles to the wood foundation and it started ripping in 5-6 months when the ground settled. It ripped the whole thing to shreds. I have six holes in it I was very disappointed and upset. I decided to save the frame after we anchored it to the floor foundation and put a greenhouse cover on it in the next year but it's extremely expensive. Right now I don't think I can get financing so I'll have to wait until I save the money but the plan stays to put a greenhouse cover on the frame.