ShelterLogicReviews of shelterlogic.com

Excellent communication and service. Greatly appreciated. Thank You

Very helpful, and a rapid service, thank you!

I recently bought an 8x10 pop up shed. Upon opening the box I noticed that there was a few rips in the cover panel. Claiming the warranty on the site was a very simple process, and I received an answer the day after submitting the warranty. After a few follow up questions a replacement was agreed to be sent to me, with one slight problem. The color I have is not available for a few months, a substitute color was suggested. ShelterLogic is going to send me a full panel cover for the entire shed so that I do not have a mismatched colored shed. Which I will be receiving in 5 days. Amazingly fast service, and replacing all of the panels is above and beyond customer service that you do not see much anymore. I will be purchasing all of my future sheds and outdoor structures from ShelterLogic.

Prompt and professional support

Great product at unbeatable value. Laura in customer serice is an absolute pleasure to deal with. Very patient and professional. A++++

Called regarding shipment and Kim took care of it right away. She was very courteous, patient and knowledgeable. Great service.

Lynn was Very helpful with my recent warranty request. Ordered my replacement cover without a hitch! As I told Lynn we have been dealing with SL for a very long time , if ever there was a problem SL took care of it !

Professional and helpful! Lynn was a pleasure to deal with. Definately recommend in the future...